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Patent Searching and Data


Matches 501 - 550 out of 96,135

Document Document Title
WO/2018/034742A1
A system for securely and automatically opening an entrance to a building to receive a delivered package is described. A customer interacts with an e-commerce system to purchase a product online. The system has a delivery company deliver...  
WO/2018/035501A1
A system includes a router to route a call to agent stations, processor and a memory. The memory stores instructions, which when executed by the processor, causes the processor to identify the call as a callback, identify an available ag...  
WO/2018/034233A1
The present invention pertains to a system that easily achieves changing the assignment of an operator to a contact center while maintaining secure environment. A contact center system according to the present invention is provided with:...  
WO/2018/033061A1
A call processing method and device comprises: when a caller account balance is insufficient or overdrawn, a call processing device receives a call control right forwarded by a service control point (SCP); and the call processing device ...  
WO/2018/034147A1
A storage request receiving unit 11 of a slice management device 10 obtains association information which associates a service, a slice and a tracking area. A service area presence identification unit 13 identifies the status of the serv...  
WO/2018/034156A1
A storage request receiving unit 11 obtains association information which associates a service, a slice and context information. A status acquisition unit 13 acquires location information for a UE 130, and identifies presence information...  
WO/2018/034605A1
The VOIP call security is enhanced using the caller's geographical location information, which is transmitted to the home network device using an unmodifiable header. The home network device checks the veracity of the caller's geographic...  
WO/2018/030483A1
In the present invention, a communication system (1) includes a relay system (10) disposed in a cloud-based network (3). The relay system (10) has: a push server (15) for delivering, in response to a call from an intercom (21), a push no...  
WO/2018/027364A1
The present invention relates to the field of security and protection, and provides a market feedback-based alarm condition adjusting method and an alarm system. The method comprises: recording a call record keyword of a user and a commu...  
WO/2018/027363A1
The present invention relates to the field of security and protection, and provides an automatic alarm adjusting method and an alarm system. The method comprises: recording a call record keyword of a user and a communication mode of a gu...  
WO/2018/031700A1
Methods and architectures for improving operation of 9-1-1 and other emergency services networks. Enriched data (e.g., text messages, videos, phase II location information, etc.) may be transmitted to a PSAP via a secondary communication...  
WO/2018/026912A1
Aspects of the invention determining a threat score of a call traversing a telecommunications network by leveraging the signaling used to originate, propagate and terminate the call. Outer-edge data utilized to originate the call may be ...  
WO/2018/026795A1
The invention may verify calls to a telephone device by activating call forwarding to redirect calls for the telephone device to a prescribed destination; receiving a message from a server verifying the call; deactivating call forwarding...  
WO/2018/027138A1
Systems and methods for call detail record (CDR) analysis to determine a risk score for a call and identify fraudulent activity and for fraud detection in Interactive Voice Response (IVR) systems. An example method may store information ...  
WO/2018/026653A1
Various communication systems may benefit from improved voice call support. For example, it may be helpful for a user equipment in a first radio access technology that may not support voice calls to initiate a voice call with a second ra...  
WO/2018/023767A1
The present invention belongs to the field of mobile phone applications (APPs). Provided are a method for a cloud public number query, and a query system. The method comprises: recording a cloud public telephone number query address, and...  
WO/2018/026787A1
Systems, methods, and computer-readable media for call classification and for training a model for call classification, an example method comprising: receiving DTMF information from a plurality of calls; determining, for each of the call...  
WO/2018/026820A1
A system for managing a conference call, the system comprising a call answering server configured to receive a call from an attendee device that has been forwarded from a host device, identify a conference call associated with the host d...  
WO/2018/023766A1
The present invention belongs to the field of mobile phone applications (APPs). Provided are a method for closing cloud query technology, and a query system. The method comprises: recording a cloud public telephone number query address, ...  
WO/2018/023055A1
A method includes: identifying, by a processor, one or more physical arrangements of resources in a customer contact center; predicting, by the processor, for each of the one or more physical arrangements of resources, a predicted perfor...  
WO/2018/018970A1
Disclosed are a call processing method and apparatus, and a terminal device. The method comprises: when a multiparty call is conducted using an external phone, acquiring each piece of call state information of the call; and cyclically tr...  
WO/2018/020592A1
The present invention addresses the problem of providing a telephone system for efficiently implementing a survey on subjects. A telephone system for making calls to call subjects using call subject information and one or more call stand...  
WO/2018/018892A1
The present invention relates to a method for playing a video ring back tone, used for initiating an audio call, so as to realize a video ring back tone playing function. The method comprises: a calling user equipment initiating an audio...  
WO/2018/020943A1
A node device constituting part of a peer-to-peer network, said node device including a network interface and a block chain management unit. The block chain management unit receives, through the network interface, information that includ...  
WO/2018/015243A1
A method performed by a network node (106) of a serving public land mobile network, PLMN, (112) associated with a user equipment, UE, (102) comprising: obtaining a secret identifier (110) that uniquely identifies the UE, wherein the secr...  
WO/2018/016240A1
Provided is a network system (1) comprising multiple terminals (100A, 100B ...) and a server (200) capable of communicating with the multiple terminals (100A, 100B ...). Each of the multiple terminals (100A, 100B, etc.) transmits informa...  
WO/2018/017086A1
Examples disclosed herein provide the ability for a computing device to determine when a participant on a conference call is speaking. In one example method, while on the conference call utilizing a speakerphone, the computing device ena...  
WO/2018/017849A1
A contact center has channels for receiving communications requesting interaction with an agent, agent stations providing connection ability to received communications, and a Virtual Interaction (VI) Server connected to the LAN and execu...  
WO/2018/012615A1
A network that is to execute transcoding is fixed. A plurality of IMS networks (SBC 1a and SBC 1b) set, in a SDP, an information element for a request as to in which of the IMS networks transcoding is to be executed; determine, using the...  
WO/2018/012191A1
This application server determines a screen layout that suits the number of participants in a video conference, and a flow of media transmission/reception through all devices to be used by the participants, and transmits the screen layou...  
WO/2018/010129A1
Disclosed are a conference record generation method and device based on a telephone conference. The method comprises the steps of: obtaining voice content acquired by each conference terminal; converting the voice content into text conte...  
WO/2018/010574A1
Disclosed are a call-interface content display method, apparatus, system, and smart communications device. The system comprises: a communications device, used for displaying a telephone number on a call interface; a server, having a comm...  
WO/2018/013804A1
A method of processing a telephone call from a calling party in order to determine the disposition of the call. Certain details of an incoming call or of the calling party are obtained by artificial intelligence conversations with the ca...  
WO/2018/011897A1
A PB analysis device (15) receives an audible signal reporting an identifier of a device to be monitored (21), the audible signal having been transmitted from an attached notification device (22) after any telephone (11) among a pluralit...  
WO/2018/006807A1
A colour ring back tone processing method, apparatus and system. The method comprises: receiving a ringing message of a called user; according to the received ringing message, determining that playback information about a video colour ri...  
WO/2018/009209A1
Examples disclosed herein provide the ability for a computing device to configure one microphone at a time from physically colocated devices to remain active for participating in a teleconference. In one example method, the computing dev...  
WO/2018/009942A1
Embodiments include a client device configured for telephone communications and including an application or software that configures the client device to, in response to receiving an input to initiate a telephone call to a selected conta...  
WO/2018/004399A1
The claimed methods of collection, processing and distribution of information transferred over telephone channels comprise a system of n incoming telephone lines, mainly multi-channel lines, m outgoing telephone lines, L experts' workpla...  
WO/2018/001227A1
Disclosed are a number display control method and device, and a click to dial-up system, for solving the problem in the prior art that a service provider cannot perform display control over a user number by clicking a dial-up platform. T...  
WO/2018/003302A1
Provided is a wireless communication system equipped with user equipment, a call control device, a subscriber management device, and a connection device for connecting an application server. The subscriber management device has a subscri...  
WO/2017/220364A1
The invention relates to a method and an arrangement for sending a user-triggered danger report to a reporting station using a correspondingly configured mobile communication terminal. A software programme for triggering the danger repor...  
WO/2017/219809A1
The present invention provides a call diverting method and apparatus. The method comprises: when a first terminal has a call with a second terminal, receiving key information sent by the second terminal; determining whether the key infor...  
WO/2017/222747A1
Disclosed are methods and systems for alerting a user to a change in an audio stream. In an aspect, a user device of the user receives the audio stream, detects a change in an audio pattern occurring in the audio stream according to user...  
WO/2017/221919A1
[Problem] To perform interconnection of IMS networks according to a simple communication procedure. [Solution] An inter-network gateway (GW), on the basis of domain information indicated by SIP_URI of a called user equipment (UE), acquir...  
WO/2017/221757A1
A switchboard provided with a connection means for accommodating a telephone and a control means for controlling the accommodated telephone, wherein when the telephone that is ringing for an incoming call goes off-hook, the control means...  
WO/2017/220856A1
Electronic accessory device (106a, 106b) capable of dynamically muting the microphone (108) and/or speaker (107) thereof responsive to predefined user control input, and a communications terminal (104, 105) at least functionally connecte...  
WO/2017/222695A1
Various techniques for performing contextual event rescheduling with an event scheduling service are disclosed herein. In an example, data is processed at an event scheduling service, based on the use of a trained machine learning model ...  
WO/2017/221977A1
The present invention enables simplification of a setting operation when various services are provided via an MVNO. A virtual network system is provided with a first means, a second means, and a third means. The first means utilizes a mo...  
WO/2017/215317A1
Provided are a call processing method and device. The method comprises: receiving a call request issued, by means of a pre-determined network element, by a dialling terminal; determining, according to the received call request, that at l...  
WO/2017/218668A1
A geographically redundant inmate calling system is described. The geographically redundant inmate calling system includes two or more session border controllers that share session state information and provide for automatic failover in ...  

Matches 501 - 550 out of 96,135