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Patent Searching and Data


Matches 651 - 700 out of 97,114

Document Document Title
WO/2018/118726A1
A system and method for detecting and preventing PSTN fraud and abuse in real time includes a detection engine and a call management engine. The system includes at least one user record, at least one call data record, at least one fraud ...  
WO/2018/113670A1
A system, computer readable medium, and method are provided for training a serial communication link to perform crosstalk cancellation. The method includes the steps of, for each crosstalk channel of one or more crosstalk channels, trans...  
WO/2018/115968A1
Method for operating a device during an unavailability time period The present invention relates to a method for operating a device characterized in that it comprises the following steps of, performed by a processing unit of the device: ...  
WO/2018/119397A1
A system and method for multilingual authentication access to a communication system in a controlled environment is disclosed. The system includes a communication subsystem that connects a communication between a first communication devi...  
WO/2018/115986A1
The present disclosure relates to a system for association of a contact card (CC) of a user with a contact directory (CD) that the user forms part of so as to enable contacts/members of the CD to view the associated CC against the contac...  
WO/2018/118812A1
Technologies are disclosed for providing an onboarding service within a service provider network for on-demand creation of a contact center. Information associated with an account of a user at the service provider network is utilized to ...  
WO/2018/084566A3
The present invention relates to a method for matching a telephone channel connected by a telephone from a telephone terminal (100) to a telephone server (101) with a session connected via a web/app from the telephone terminal (100) to a...  
WO/2018/118983A1
According to some example embodiments, in a method for managing a contact center, the method includes: receiving, by a processor, an instruction to initiate a plurality of outbound communications; identifying, by the processor, a plurali...  
WO/2018/113992A1
Resolving a call collision in a communication network. The method comprises, at a network node of the communication network: a) receiving a first call request message from a first user device to set up a call from the first user device t...  
WO/2018/119428A1
An apparatus provides calling parties with an opportunity to record a voice message when their incoming call goes unanswered and to then automatically transcribe that voice message to text which the apparatus then forwards to the called ...  
WO/2018/116492A1
In order to enrich a knowledge sharing tool between a person belonging to a certain group and other persons, this group call system includes: a group management unit which manages a call group configured from terminals having a group cal...  
WO/2018/118989A1
A method of routing social media communication in a contact center system supporting an organization includes receiving, by a processor, a plurality of communications by one or more users from one or more social media platforms, determin...  
WO/2018/116310A1
Embodiments of present information relate to a method for transmitting voice/video/text message during the time interval between call connection and establishment without the intervention of operator network. Messages can be transmitted ...  
WO/2018/118026A1
A method for a wireless UE device to utilize tokens and cloud service technology to facilitate the provision of location data to an emergency call center. The UE may provide cellular signaling to initiate an outgoing telephone call to an...  
WO/2018/112224A1
A method and system of creating microlocation zones by defining virtual boundaries using a system of one or more transmitters and receivers with one or more spatially-correlated antennas.  
WO/2018/056925A3
The present invention generally relates to a system (1) and method (100) which detects and prevents forwarding frauds connecting to a called subscriber by forwarding call to a number registered in a domestic network (DN) and making a dom...  
WO/2018/107219A1
A communications system includes a local area network that is configured for streaming multiple channels of digital media and a plurality of communications units. A network interface is configured for connecting the communications unit t...  
WO/2018/056926A3
The present invention relates to a system (1) for bringing incoming calls to a predetermined non-irritating level by analysing their volumes in places such as particularly call centres wherein calls are received from different parties co...  
WO/2018/102239A1
The patterns of usage, participation, and/or item sharing by the participants in a conference call are correlated, recognized, and used to select a data centers. This selection can be done both before and/or during a call. When significa...  
WO/2018/101688A1
Various embodiments provide an electronic device and a method, the electronic device comprising a memory, a communication module, a display, and a processor functionally connected to the memory, the communication module, or the display, ...  
WO/2018/097968A1
Systems and processes for operating a digital assistant are provided. In one example, a method includes receiving an incoming call. In response to receiving the incoming call, the method further includes obtaining one or more user-specif...  
WO/2018/095235A1
The present invention provides a call forwarding method and system. A first terminal and a second terminal are terminals carrying the same login information. When the first terminal receives a call request from an external network, the f...  
WO/2018/095236A1
The present invention provides a method and system for automatic call forwarding of a terminal. The method comprises: determining a terminal set carrying the same login information; obtaining terminal information of each terminal in the ...  
WO/2018/097854A1
There is a growing problem in correctional facility telecommunications systems in which parties on a voice call may connect inmate callers with restricted parties. Prison communication systems monitor calls to prevent such activity, but ...  
WO/2017/066329A8
A computer-implemented method and an apparatus reserve agents for enabling zero- waiting time agent interactions for customers requiring agent assistance. The method includes determining if a customer requires agent assistance. If it is ...  
WO/2018/093984A1
A system and method for with an inmate in a privileged communication are disclosed. a communication system includes a portal subsystem that determines whether a communication should be monitored, or not, based on received information, in...  
WO/2018/094355A1
Systems and methods are provided for providing customer relationship management ("CRM") data via a messaging interface. In some embodiments, a computing system can be used to generate and provide the messaging interface. The messaging in...  
WO/2018/092140A1
A computer-based phone system comprising a computer device comprising: a computer readable memory comprising a set of computer-readable instructions; and a processor operable responsive to the set of computer-readable instructions to: re...  
WO/2018/092314A1
An information processing device comprising a sound input/output means for inputting and outputting sound and a sound control means for controlling sound input and output via the sound input/output means, wherein: the sound input/output ...  
WO/2018/093486A1
A method for facilitating a safety check in emergency situations includes: storing a plurality of account profiles, each including a primary account number, account details, and sets of communication data; receiving a transaction message...  
WO/2018/086899A1
The invention relates to an amplifier circuit (2a) functioning as a line driver and to a method for the operation thereof, wherein a DC/DC converter (1) is integrated in the amplifier circuit (2a) as a power stage.  
WO/2017/196972A8
An inmate communication system and method of using are described herein for obtaining a lowest session rate. The inmate communication system includes a session boarder controller (SBC) server that analyses data from multiple carriers, hi...  
WO/2018/088450A1
A speech providing device (100, 200) is provided with an acquiring means (201) for acquiring the position of a user and the direction toward which the user faces; and a providing means (203) for providing, to the user, speech correspondi...  
WO/2018/088449A1
A voice data providing device (100) is provided with: a first acquisition means (101) which acquires from a first user terminal (200a) position information and identifying information of voice data; a storage means (102) in which the pos...  
WO/2018/086489A1
Disclosed in the present application are a method and device for processing an incoming call, and a terminal. The method comprises: after receiving an incoming call from a user, obtaining at least one piece of feature information of the ...  
WO/2018/084033A1
A shared device, an operation control program, and an operation control method are provided such that sharing of information among devices in an information sharing system can be achieved by a simple connection operation. In an informati...  
WO/2018/084566A2
The present invention relates to a method for matching a telephone channel connected by a telephone from a telephone terminal (100) to a telephone server (101) with a session connected via a web/app from the telephone terminal (100) to a...  
WO/2018/084885A1
Aspects of the present disclosure involve systems, methods, computer program products, and the like, for collaboration conferencing with multiple participants over a communications network, and more specifically for utilizing a received ...  
WO/2018/084393A1
According to one embodiment of the present invention, provided is a method by which a service provision server provides a login service by using user terminal identification information, comprising the steps of: requesting, when a login ...  
WO/2018/084548A1
The present disclosure relates to an apparatus and a method for authenticating a caller in a communication system. An operating method of a terminal for authenticating a caller may comprise the steps of: generating an identifier and info...  
WO/2018/078985A1
When a first information processing device 40 determines that a response time to an incoming call from an information processing terminal 20 exceeds a predetermined time and receives a use request of an instant messaging system from the ...  
WO/2018/080254A1
Provided is a country-specific telephone number system analysis system. The system comprises: a telephone number system analysis logic server; a number analysis machine learning system; a country-specific international call service provi...  
WO/2018/076821A1
The present invention relates to a method for realizing visual IVR and a system therefor. The method comprises a mobile terminal requesting a voice service from a telecommunication service server by dialling a telephone number, and reque...  
WO/2018/081007A1
A method for creating a process network for use by virtual agent is provided. A plurality of dialogues between one or more users and one or more agents can be monitored. The dialogues can converted into one or more processes. The process...  
WO/2018/076805A1
The present invention belongs to the technical field of communications, and in particular relates to a phone number change reminding method and system. The system is characterized by comprising a reminding centre, a call collector, a num...  
WO/2017/106722A3
A sponsored data system configured to operate with a wireless mobile device running an app that receives sponsored data from a content provider server is provided. The system includes an interface application configured to run on the wir...  
WO/2018/071341A2
A large scale, non-blocking fiber optic cross-connect system (110) consists of multiple stages, including a central multifiber per connection system. The number of ports of this cross-connect system scales to over 10,000, in an increment...  
WO/2018/071798A1
According to various embodiments, a method for locating the user of a mobile device without accessing global position system (GPS) data is disclosed. The method includes determining the last location that the user was connected to a wire...  
WO/2018/068978A1
Verification of the validity of a telephone line of a user likely to use a service or a software application, comprising: • - the allocation to said validation procedure, by a validation system (V), of a temporary validation telephone ...  
WO/2018/071419A1
A method for virtual fencing including: obtaining first user status information pertaining to user location, user behavior, or both; generating a first notification upon detecting that the first user status information meets a triggering...  

Matches 651 - 700 out of 97,114