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Patent Searching and Data


Matches 101 - 150 out of 96,240

Document Document Title
WO/2019/182724A1
Disclosed herein are embodiments of systems, methods, and products comprises an authentication server for authentication leveraging multiple audio channels. The server receives an authentication request regarding a user upon the user int...  
WO/2019/178985A1
The present application discloses a call condition pre-acquisition method, an electronic device, a terminal apparatus, and a storage medium, pertaining to the technical field of mobile communications. The call condition pre-acquisition m...  
WO/2019/182725A1
Disclosed herein are embodiments of systems, methods, and products comprises an authentication server for authentication leveraging multiple audio channels. The server receives an authentication request regarding a user upon the user int...  
WO/2019/179728A1
In order to confirm that a telephone call received by a network termination (12) on a first connection (16) is from a trusted party (10), the called party connects over a second, independent, connection (17) to a server (15) associated w...  
WO/2019/179043A1
Provided are a voice message method and apparatus. The method comprises: acquiring a voice message file, wherein the voice message file is generated according to a message recorded by a customer; acquiring message relevant information fo...  
WO/2019/180680A1
Systems and methods of establishing service requests via a smart TV device are provided. A smart TV device can receive fault condition information. The smart TV device can establish a first communication session between the smart TV devi...  
WO/2019/176906A1
An unexpected call disconnection at normal time is prevented. When a gateway device 1 installed on a POI interface is receiving an RTP packet while no longer receiving an RTCP packet, an RTCP packet is generated and transmitted to the lo...  
WO/2019/174169A1
Provided are an agent task management method and apparatus, and a computer device and a storage medium. By adding tasks in a preset future period of time that are generated by a system and tasks in the preset period of time that are cust...  
WO/2019/177087A1
The purpose of the present invention is to optimize an inter-station link between wireless base stations. This base station management device is provided with: a traffic monitoring unit which monitors a traffic amount flowing through an ...  
WO/2019/173476A1
A community safety system (CSS) including a notification management entity (NME) comprising servers, the NME communicatively coupled to multiple user devices and one or more administrator devices (collectively, registered user devices). ...  
WO/2019/171063A1
Apparatus for the transfer of sensitive information between two parties facilitated by an intermediary, the apparatus adapted to: receive from the first party voice signals and data signals; determine a parameter relating to an estimate ...  
WO/2019/172449A1
The present invention enables association between packets even when a codec is converted. An RTP conversion device 10 connects a packet transfer network, and is provided with: an IP header analysis unit 11 that receives SIP messages, res...  
WO/2019/173546A1
In an illustrative embodiment, a user device may block all the phone numbers used by an enterprise. When an enterprise wants to call the user, the enterprise may notify the user device through a separate secure channel that an enterprise...  
WO/2019/172616A1
An electronic device is disclosed. An electronic device according to various embodiments disclosed in the present document may comprise: a communication circuit; an audio output device; and a processor electrically connected to the commu...  
WO/2019/167252A1
Provided is a visit destination determination apparatus capable of more accurately determining a building visited by a visitor. The visit destination determination apparatus is provided with: a mobile terminal apparatus 1; a map informat...  
WO/2019/168418A1
An emergency answering center and a method of handling a distributed denial of service attack on an emergency answering center are provided. The emergency answering center receives an emergency call from a current caller. The emergency a...  
WO/2019/167756A1
This information processing device is provided with: a communication control unit which causes a communication device to receive, from each of a plurality of terminal devices, sound information indicating a sound that has been emitted fr...  
WO/2019/167984A1
According to the present invention, when a failure has occurred in a network of another company, the cause of the failure is specified. A failure detection device 1 for detecting a failure in a network of another company, is provided wit...  
WO/2019/165672A1
An agent recommendation method, device and equipment and a storage medium, the method comprising: receiving an internal call operation instruction for a customer, and obtaining customer data information (S10); searching historical follow...  
WO/2019/163697A1
[Problem] To provide an ENUM/DNS system with improved processing efficiency. [Solution] An ENUM/DNS system 100 configured to include an ENUM/DNS client 20 which makes a connection destination information inquiry indicating a connection d...  
WO/2019/163544A1
[Problem] To completely eliminate anxiety over peeping when a user is operating a kiosk terminal and thereby make it possible for the user to concentrate on operating the kiosk terminal. [Solution] According to the present invention, upo...  
WO/2019/162700A1
We describe a method for improving the performance of a mobile device and a mobile device itself. The mobile device (40) comprising: a user interface (24) for receiving user input; a diagnostic module (30) for launching one or more diagn...  
WO/2019/164623A1
A digital assistant and method are provided that allow for the digital assistant to be disabled during a conference call. An initial security level for a conference call is determined. A second conference device that is associated with t...  
WO/2019/163725A1
[Problem] To enable rapid determination of reachability between user connection points which are connection points between a VPN and the user side, from physical network fault information. [Solution] A network 50 is divided in a hierarch...  
WO/2019/162840A1
A Web application (such as a workforce management application) on a cloud computing platform, controls telephony software used by an agent who operates a remote agent computer. The telephony software may reside on the agent computer, may...  
WO/2019/163546A1
[Problem] To make it possible for a generic operator terminal that is used for telephone attendance work or the like in which users are attended by telephone audio only to be used for face-to-face attendance work in which users are atten...  
WO/2019/163961A1
When there are a plurality of inquiry destination servers, the present invention reduces the number of times of inquiries until a connection destination network is determined, and decreases a load in call processing. A call processing se...  
WO/2019/159968A1
[Problem] To appropriately determine degradation in quality of voice after an arithmetic process such as a codec conversion process or an echo cancellation process for voice data during a telephone call. [Solution] A communication transm...  
WO/2019/161312A1
A method is disclosed, the method comprising the steps of identifying a first real object in a mixed reality environment, the mixed reality environment having a user; identifying a second real object in the mixed reality environment; gen...  
WO/2019/157780A1
Disclosed in the present application are an automatic call answering method, an electronic device and a computer-readable storage medium. The method comprises: step 01, acquiring data of calling users, the data comprising personal data, ...  
WO/2019/160076A1
Provided is an application 13 which is installed in a portable information terminal in which a subscriber identity module (SIM) 3 provided by a telecommunications carrier is mounted, to control data communications and terminal functions ...  
WO/2019/161313A1
A method of presenting an audio signal to a user of a mixed reality environment is disclosed, the method comprising the steps of detecting a first audio signal in the mixed reality environment, where the first audio signal is a real audi...  
WO/2019/157779A1
Disclosed in the present application are an incoming call processing method, an electronic device and a computer-readable storage medium. The method comprises: step 01, acquiring incoming call information of a calling user; step 02, dete...  
WO/2019/153533A1
Disclosed are a dynamic routing control method and apparatus, a computer device and a storage medium. The method comprises: acquiring pre-configured inlet parameter information, and storing the inlet parameter information to a designated...  
WO/2019/156209A1
This telephone control system (1) is provided with: a person identifying unit (110) which identifies a person of interest on the basis of a caller number included in a call; a position identifying unit (120) which identifies the position...  
WO/2019/155370A1
A single platform, accessible from a mobile device of a tourist to a foreign country, to access entities providing the services needed in the foreign country. The platform includes a database storing IVR templates associated with the ent...  
WO/2019/155248A1
Techniques for behavioral pairing in a contact center system are disclosed. In one particular embodiment, the techniques may be realized as a method for behavioral pairing in a contact center system comprising determining, by at least on...  
WO/2019/150412A1
The purpose of the present invention is to implement sending and receiving an SIP message having high compression efficiency with a simple configuration in a mobile communication system. A mobile communication system of the present inven...  
WO/2019/151667A1
An electronic device is disclosed. Additionally, various embodiments that are known from the specification are possible. The electronic device comprises: a sensor; a processor operatively coupled to the sensor; and a memory operatively c...  
WO/2019/151589A1
A server and a method for managing apps based on app usage patterns are provided. The server may include a communication device, a storage, a processor, and a memory storing instructions. The processor executes the instructions to receiv...  
WO/2019/144722A1
Embodiments of the present application provide a mute prompting method. A terminal device determines, according to an audio signal received by a microphone, a speaker is speaking; if the speaker sets the speak state to be mute, the termi...  
WO/2019/147350A1
Examples provide a system for customizing remote interactions-related assistance. The system analyzes a first set of actions taken by a first user during a first interaction with a second user using a set of recommended action criteria t...  
WO/2019/143535A1
Method of detecting PIM in downstream, where downstream signal is received from a cable plant via a subscriber network and an upstream signal is transmitted during active intervals to the plant via the subscriber network. PIM arises from...  
WO/2019/143381A1
A computing device includes a hardware interface to be coupled to a microphone and speaker assembly, and a network interface to be coupled to a network for audio conferencing with remote audio conferencing devices and for accessing a voi...  
WO/2019/140851A1
The present application relates to a telemarketing prompt method, an electronic device, and a readable storage medium. The method comprises: monitoring a phone called by a user based on a telemarketing system; recording, after the phone ...  
WO/2019/142751A1
In order to make it possible to suppress increase in the cost of message retransmission, this message delivery device delivers a message, stores a history relating to the success or failure of the delivery to each of destinations of the ...  
WO/2019/143331A1
A failed call/SMS notification system and method. The method firstly captures the failed call/SMS from a network then notifies the second user about the failed call/SMS. The system for notification about the failed call/SMS comprises a d...  
WO/2019/139119A1
A terminal device (UE) that, when a network (NW) applies a plurality of congestion managements, notifies a variety of congestion management identification information together with a back off timer (session management (SM) timer), such t...  
WO/2019/139118A1
A terminal device (UE) that, when a network (NW) applies a plurality of congestion managements, notifies a variety of congestion management identification information together with a back off timer (session management (SM) timer), such t...  
WO/2019/139106A1
In order to, when a portable telephone terminal used as an extension terminal has been taken outdoors, appropriately notify the portable phone terminal of caller information, this incoming call control device (2) for controlling an incom...  

Matches 101 - 150 out of 96,240