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Patent Searching and Data


Matches 1 - 50 out of 94,165

Document Document Title
WO/2018/112224A1
A method and system of creating microlocation zones by defining virtual boundaries using a system of one or more transmitters and receivers with one or more spatially-correlated antennas.  
WO/2018/107219A1
A communications system includes a local area network that is configured for streaming multiple channels of digital media and a plurality of communications units. A network interface is configured for connecting the communications unit t...  
WO/2018/102239A1
The patterns of usage, participation, and/or item sharing by the participants in a conference call are correlated, recognized, and used to select a data centers. This selection can be done both before and/or during a call. When significa...  
WO/2018/101688A1
Various embodiments provide an electronic device and a method, the electronic device comprising a memory, a communication module, a display, and a processor functionally connected to the memory, the communication module, or the display, ...  
WO/2018/097968A1
Systems and processes for operating a digital assistant are provided. In one example, a method includes receiving an incoming call. In response to receiving the incoming call, the method further includes obtaining one or more user-specif...  
WO/2018/095235A1
The present invention provides a call forwarding method and system. A first terminal and a second terminal are terminals carrying the same login information. When the first terminal receives a call request from an external network, the f...  
WO/2018/095236A1
The present invention provides a method and system for automatic call forwarding of a terminal. The method comprises: determining a terminal set carrying the same login information; obtaining terminal information of each terminal in the ...  
WO/2018/097854A1
There is a growing problem in correctional facility telecommunications systems in which parties on a voice call may connect inmate callers with restricted parties. Prison communication systems monitor calls to prevent such activity, but ...  
WO/2018/093984A1
A system and method for with an inmate in a privileged communication are disclosed. a communication system includes a portal subsystem that determines whether a communication should be monitored, or not, based on received information, in...  
WO/2018/094355A1
Systems and methods are provided for providing customer relationship management ("CRM") data via a messaging interface. In some embodiments, a computing system can be used to generate and provide the messaging interface. The messaging in...  
WO/2018/092140A1
A computer-based phone system comprising a computer device comprising: a computer readable memory comprising a set of computer-readable instructions; and a processor operable responsive to the set of computer-readable instructions to: re...  
WO/2018/092314A1
An information processing device comprising a sound input/output means for inputting and outputting sound and a sound control means for controlling sound input and output via the sound input/output means, wherein: the sound input/output ...  
WO/2018/093486A1
A method for facilitating a safety check in emergency situations includes: storing a plurality of account profiles, each including a primary account number, account details, and sets of communication data; receiving a transaction message...  
WO/2018/086899A1
The invention relates to an amplifier circuit (2a) functioning as a line driver and to a method for the operation thereof, wherein a DC/DC converter (1) is integrated in the amplifier circuit (2a) as a power stage.  
WO/2018/088450A1
A speech providing device (100, 200) is provided with an acquiring means (201) for acquiring the position of a user and the direction toward which the user faces; and a providing means (203) for providing, to the user, speech correspondi...  
WO/2018/088449A1
A voice data providing device (100) is provided with: a first acquisition means (101) which acquires from a first user terminal (200a) position information and identifying information of voice data; a storage means (102) in which the pos...  
WO/2018/086489A1
Disclosed in the present application are a method and device for processing an incoming call, and a terminal. The method comprises: after receiving an incoming call from a user, obtaining at least one piece of feature information of the ...  
WO/2018/084033A1
A shared device, an operation control program, and an operation control method are provided such that sharing of information among devices in an information sharing system can be achieved by a simple connection operation. In an informati...  
WO/2018/084566A2
The present invention relates to a method for matching a telephone channel connected by a telephone from a telephone terminal (100) to a telephone server (101) with a session connected via a web/app from the telephone terminal (100) to a...  
WO/2018/084885A1
Aspects of the present disclosure involve systems, methods, computer program products, and the like, for collaboration conferencing with multiple participants over a communications network, and more specifically for utilizing a received ...  
WO/2018/084393A1
According to one embodiment of the present invention, provided is a method by which a service provision server provides a login service by using user terminal identification information, comprising the steps of: requesting, when a login ...  
WO/2018/084548A1
The present disclosure relates to an apparatus and a method for authenticating a caller in a communication system. An operating method of a terminal for authenticating a caller may comprise the steps of: generating an identifier and info...  
WO/2018/078985A1
When a first information processing device 40 determines that a response time to an incoming call from an information processing terminal 20 exceeds a predetermined time and receives a use request of an instant messaging system from the ...  
WO/2018/080254A1
Provided is a country-specific telephone number system analysis system. The system comprises: a telephone number system analysis logic server; a number analysis machine learning system; a country-specific international call service provi...  
WO/2018/076821A1
The present invention relates to a method for realizing visual IVR and a system therefor. The method comprises a mobile terminal requesting a voice service from a telecommunication service server by dialling a telephone number, and reque...  
WO/2018/081007A1
A method for creating a process network for use by virtual agent is provided. A plurality of dialogues between one or more users and one or more agents can be monitored. The dialogues can converted into one or more processes. The process...  
WO/2018/076805A1
The present invention belongs to the technical field of communications, and in particular relates to a phone number change reminding method and system. The system is characterized by comprising a reminding centre, a call collector, a num...  
WO/2018/071341A2
A large scale, non-blocking fiber optic cross-connect system (110) consists of multiple stages, including a central multifiber per connection system. The number of ports of this cross-connect system scales to over 10,000, in an increment...  
WO/2018/071798A1
According to various embodiments, a method for locating the user of a mobile device without accessing global position system (GPS) data is disclosed. The method includes determining the last location that the user was connected to a wire...  
WO/2018/068978A1
Verification of the validity of a telephone line of a user likely to use a service or a software application, comprising: • - the allocation to said validation procedure, by a validation system (V), of a temporary validation telephone ...  
WO/2018/071419A1
A method for virtual fencing including: obtaining first user status information pertaining to user location, user behavior, or both; generating a first notification upon detecting that the first user status information meets a triggering...  
WO/2018/071894A1
Embodiments provide systems and methods for conducting a media-based interaction between a host user and a plurality of audience users. According to one embodiment, conducting a media-based interaction between a host user and a plurality...  
WO/2018/071899A1
The present invention relates to a method of routing transactional request data, with or without using Graphical User Interface, continuously, without prompt-response for each transactional parameter, using software (APP) installed on a ...  
WO/2018/068096A1
A method of providing access to a subscription service in a telephone call, comprising routing a call through a telephone network device, the call being between a call originating device and a call receiving device; accessing customer in...  
WO/2018/067591A1
The present disclosure provides details on an intermediary service bureau (ISB) system which includes an ISB center that acts as an intermediary communication center between communication devices used by correctional facilities and contr...  
WO/2018/064877A1
A battery cover used for a conference call, a conference call system and a method therefor, the conference call system comprising a mobile terminal (10) and a battery cover (20); the battery cover is mounted on the back of the mobile ter...  
WO/2018/065044A1
A method performed by a mobile device; the method comprising: ⋅ dialling a mobile number or telephone number belonging to a dialled party or to whom to dial; ⋅ querying a database or a server comprising a list of telephone numbers or...  
WO/2018/067592A1
The present disclosure provides details of a system and method for detecting and monitoring a contraband device including communication devices by utilizing a combination of mobile devices, fixed monitoring devices, and a contraband moni...  
WO/2018/061921A1
In a communication system (1), a communication service to be used by UE (30) that has made an access request is specified, and an ePDG (40) or a PGW (60) is selected dynamically on the basis of the specified communication service. Accord...  
WO/2018/064638A1
Two electronic devices are configured with software that can enable or disable features such as voice calling, text messaging, or mobile data. By powering on a configured device or interacting with a user interface of the software, a use...  
WO/2018/064184A1
A system and method for providing an interactive media response menu in an interactive media response (IMR) system is described. The system provides an end user with an IMR menu. The end user has the option to pin particular menu options...  
WO/2018/060187A1
A method and apparatus are described including retrieving, from a first device, information about a telecommunication interaction associated with the first device and, from a second device, information about a telecommunication interacti...  
WO/2018/064140A1
In a system for dynamically generating an execution flow for a customer contact center, the system includes: a switch; a processor coupled to the switch; and a memory coupled to the processor, wherein the memory stores instructions that,...  
WO/2018/058211A1
The present invention relates to a system and a mobile method for personalizing calls and delivering directed advertising before and after telephone calls, enabling the display of static images, video and audio when the user receives a t...  
WO/2018/059044A1
A recording method for a telephone conference, comprising: when detecting a recording instruction, a first terminal using a received conference participant, which is selected based on a displayed conference participant list, as a recordi...  
WO/2018/064294A1
A Uniform Resource Locator (URL) is received at a server and from a mobile web browser executing on a mobile computing device. At least one contextual action is identified based on at least content of a web page associated with the URL. ...  
WO/2018/057661A1
A contact center system for switching a communication event from one communication medium to another in a contact center, the system includes: a processor; and memory, wherein the memory has stored therein instructions that, when execute...  
WO/2018/056926A3
The present invention relates to a system (1) for bringing incoming calls to a predetermined non-irritating level by analysing their volumes in places such as particularly call centres wherein calls are received from different parties co...  
WO/2018/056449A1
In the present invention, an interactive voice response (IVR) system comprises an IVR connected via a first communication route to a response system that can converse with a caller, and an IVR control unit for controlling the IVR and est...  
WO/2018/056450A1
This interactive voice response (IVR) system includes: IVR that enables a call between an operator at a contact center and a subject calling the operator, and connects to the contact center via a first communication route; and an IVR con...  

Matches 1 - 50 out of 94,165