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Matches 1 - 50 out of 95,400

Document Document Title
WO/2019/091025A1
Provided by the present application are a user report processing method, device, electronic device and medium, which are applicable to the technical field of data processing, the method comprising: transmitting user information inquiry v...  
WO/2019/067718A3
The disclosed teleconferencing methods involve detecting a howl state during a teleconference which involves two or more teleconference client locations and a teleconference server. The teleconference server is configured for providing f...  
WO/2019/088137A1
A communication method according to an embodiment comprises: a step of a mobile communication device acquiring, from an external source, prescribed information for acquiring benefit information; a step of the mobile communication device ...  
WO/2019/085358A1
The present application is applied to the technical field of data processing, and provides a phone call-based car hailing method and apparatus, an electronic device, and a medium. The method comprises: acquiring a user identifier of a ca...  
WO/2019/088411A1
A calling number changing system comprises: a mobile terminal for performing a mode conversion between a first mode using a basic number as a calling number and a second mode changing the calling number and using the same; an authenticat...  
WO/2019/085399A1
Disclosed in embodiments of the present application are a call control method, terminal and device, and a computer-readable storage medium. The method comprises: obtaining behavior data of an agent terminal; obtaining communication histo...  
WO/2019/085405A1
Disclosed is a customer service staff session allocation method, wherein same belongs to the field of communications. A customer service staff session allocation method, comprising: S1. acquiring information of online customer service st...  
WO/2019/085095A1
An intelligent voice prompting method and an electronic device, which are applicable to the technical field of data processing. The method comprises: obtaining telephone numbers of target objects, and identifying the types of insurances ...  
WO/2019/089551A1
Techniques are described related to enabling automated assistants to enter into a "conference mode" in which they can "participate" in meetings between multiple human participants and perform various functions described herein. In variou...  
WO/2019/085404A1
Disclosed is a customer service staff management method, wherein same belongs to the field of communications. A customer service staff management method, comprising: S1. receiving a busy-indication request sent by a customer service end;...  
WO/2019/089941A1
A method and apparatus for facilitating agent interactions with customers of an enterprise are disclosed. One or more intents corresponding to an input provided by a customer during a conversation with a Virtual Agent (VA) are predicted....  
WO/2019/080416A1
Provided in the present application are a customer incoming call allocation method and system, a computer device and a storage medium. An agent having a high matching degree to a customer is selected by means of identifying a calling num...  
WO/2019/081649A1
A method of determining the quality of transmitted voice data is disclosed, in particular of speech data transmitted during a telephone call, wherein the voice data are transmitted via a network, and that method includes: providing voice...  
WO/2019/082405A1
An information processing system of the present invention is provided with a moving body communication terminal and a server device, wherein the server device is provided with: a storage means which stores call destination information th...  
WO/2019/080414A1
A customer label management method and system (10), a computer device and a storage medium. By means of monitoring a call between an agent and a customer, during the process of a call between the agent and the customer, a speech recognit...  
WO/2019/080415A1
Provided in the present application are a client incoming call assignment method and system, a computer device, and a storage medium. Through calling number recognition and identity number recognition, a first operator, an alternative fi...  
WO/2019/079352A1
Described are platforms, systems, media, and methods for maintaining a database of items associated with one or more skill requirements and a visit duration; maintaining a database of experts associated with one or more skill proficienci...  
WO/2019/079269A1
A system and method for managing phone calls by enabling the call initiator to create a personalized audio or video invitation that the call recipient may review prior to accepting the call, which is immediately connected upon acceptance...  
WO/2019/077538A1
A method and system for controlling operation of a computing device. An indication of policies provided by providers having corresponding priorities are received. The policies include an indication of corresponding settings of one or mor...  
WO/2019/078959A1
Methods, systems, and apparatus, including computer programs encoded on a computer storage medium, for speaker diarization are disclosed. In one aspect, a method includes the actions of receiving audio data corresponding to an utterance....  
WO/2019/076541A1
This invention relates to a computer-implemented method of controlling an algorithm, and a device for implementing said method, the method comprising the steps of: developing the algorithm from a first state to a second state by a machin...  
WO/2019/078331A1
The purpose of the present invention is to more efficiently use computation processing resources in a plurality of regions by appropriately scheduling the use of the computation processing resources. A traffic forecasting unit (140D) for...  
WO/2019/076848A1
The invention relates to a group communication system (GKS) comprising at least three communication devices (K1. K2. K3), preferably a plurality of communication devices (Kx-Kz), wherein the communication devices (K1, K2, K3, Kx - Kz) co...  
WO/2019/076847A1
The invention relates to a method for operating a group communication system (GKS) comprising at least three communication devices (K1, K2, K3), preferably a multiplicity of communication devices (Kx - Kz), wherein the communication devi...  
WO/2019/071374A1
Provided are a method and a system for changing original voice during a call via a mobile communication device. The method comprises: a first mobile communication device establishes a connection between the first mobile communication dev...  
WO/2019/075382A1
Calls initiated from disconnected phone numbers and calls initiated from phone numbers that initiate calls to disconnected numbers can be indicative of robocalls. Disconnected numbers and phone numbers that have initiated calls to discon...  
WO/2019/070401A1
A method and console are provided that assign a user device access to a remote service, such as a talk group. The user device is provided access to communications history associated with the remote service. At some point access to the re...  
WO/2019/066782A1
An example electronic device includes a memory to store a user profile including first identifying information of a first participant in a conference call. A receiver receives second identifying information of the first participant from ...  
WO/2019/063204A1
This invention relates to a fault analysis device that can be connected to a DSL line and home modem, and used to perform line measurements when interference may be present. The device receives status information about the DSL line from ...  
WO/2019/061999A1
Disclosed is a breakpoint call method, wherein the method comprises the following steps: Step 01, collecting breakpoint data; Step 02, generating, according to the breakpoint data, a call task list; Step 03, determining whether the call ...  
WO/2019/067718A2
Some disclosed teleconferencing methods may involve detecting a howl state during a teleconference. The teleconference may involve two or more teleconference client locations and a teleconference server. The teleconference server may be ...  
WO/2019/062000A1
Disclosed is an incoming call assignment method for attendants. The method comprises the following steps: step 01: collecting basic information of attendants and seats, the basic information of attendants including service data of the at...  
WO/2019/068046A1
Examples herein redirect a message intended for a subscriber from a non-registered component to a home component. Examples disclose receiving, by the non-registered component, a message intended for the subscriber. The non-registered com...  
WO/2019/067138A1
A User Services Platform endpoint determines that applicable services are available for a connected device attached to a local network based on a neighbor discovery protocol message from the connected device; and outputs a User Services ...  
WO/2019/063920A1
The invention concerns a method for managing a communication between a calling terminal and a called terminal in the event that it is impossible to reach a called terminal during an attempt to establish a communication according to a fir...  
WO/2019/059520A1
The present invention provides an intelligent callback service providing system which: for a customer, provides a specific, accurate, and quick response and thus can improve a customer satisfaction level; and enables a service provider t...  
WO/2019/056745A1
Provided in the embodiments of the present application are a service combining method and apparatus, a device, and a computer readable storage medium. The method comprises: if receiving a service request from a client and if detecting a ...  
WO/2019/060113A1
A method including obtaining, at a device, a request from a user to play back a stored message that includes audio. In response to obtaining the request, the method includes directing the audio of the message to a transcription system fr...  
WO/2019/056462A1
A name list distribution method, apparatus and device, and a computer readable storage medium. The method comprises the steps of: when a name list distribution request is detected, extracting, according to the list distribution request, ...  
WO/2019/060195A1
Disclosed is an apparatus and method for automatic communication mode selection. The method may include detecting a communication by a user equipment. The method may also include determining one or more characteristics associated with th...  
WO/2019/058358A1
The aim of the invention is to help avoid wafer losses in thermal treatment. Wafers have values of up to 150,000 euros per batch. Therefore, unplanned failure of the thermal device for treating the wafers should be avoided. The method ac...  
WO/2019/059788A1
A system, device and method for secure message thread communication is provided. The device comprises a communication interface; a display device; and, a controller configured to: generate, at the display device, a plurality of message t...  
WO/2019/060709A1
The disclosed system provides a Real-time Telephony (or Call) Monitor, Analyzer and Decision SIP Server (RTMADS) for mitigating attacks on emergency telephone systems. The RTMADS works in conjunction with an ingress node to fork incoming...  
WO/2019/060416A1
A method and system for authenticating customers on call are disclosed. The method includes providing a notification to a customer on an electronic device associated with the customer. The notification is provided in response to the cust...  
WO/2019/055213A1
Method and device for responding to an audio inquiry. The electronic computing device monitors audio communications transmitted between communication devices that are members of a talk group on a talk group channel. The electronic comput...  
WO/2019/051866A1
Disclosed are a right and interest information management method, device, and apparatus, and a computer-readable storage medium. The method comprises: obtaining communication data between an agent and a customer by means of a service cha...  
WO/2019/055086A1
Various embodiments of the present technology generally relate to systems and methods for packet-based communications. More specifically, some embodiments provide cause a machine (e.g., client device, data center, collaboration service, ...  
WO/2019/055596A1
A method for identifying communicators as wanted or unwanted based on messages from such communicators comprising receiving, by the data processing system, an inbound message from a communicator, comparing, by the data processing system,...  
WO/2019/055700A1
A method is disclosed for performing extension mobility via a headset connection. The method includes receiving a headset identifier from a headset. Also, the method includes, in response to receiving the headset identifier, sending the ...  
WO/2019/051725A1
Provided are a call reminding method and call reminding system for an intelligent terminal. The method comprises the following steps: capturing an operating instruction to start a call reminding system; sensing the distance between the i...  

Matches 1 - 50 out of 95,400