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Matches 1 - 50 out of 96,046

Document Document Title
WO/2019/215408A1
The invention relates to a method for assisting a person equipped with a cellular telephone equipped with a client module for communicating with a server in order to occasionally make emergency interventions. Said method includes: - init...  
WO/2019/213696A1
A method of communicating between an operator server and a user device for recording audio and/or video data includes the operator server receiving video data and/or audio data from the user device; the operator server initiating a sessi...  
WO/2019/215507A2
An image processing system including at least one processor configured to receive at least one first image of an inoperative product captured by a mobile device of a user; perform image analysis on the first image to identify a status of...  
WO/2019/214113A1
The present application relates to an agent allocation method and device, electronic device and computer readable storage medium, belonging to the field of information processing technology. The solution comprises: receiving a call reque...  
WO/2019/215508A1
The present invention relates to a method for operating at least one piece of equipment characterized in that it comprises the following steps, performed by a processing unit (11, 21 ) of said least one piece of equipment (1, 2): analyzi...  
WO/2019/213769A1
Method, apparatus, and program code embodied in computer-readable media, for providing enhanced echo suppression in a conferencing system having at least one microphone and at least one speaker. At least one microphone input signal is re...  
WO/2019/213808A1
The present invention relates to a method for operating at least one piece of equipment characterized in that it comprises the following steps, performed by a processing unit (11,21) of said least one piece of equipment (1,2) : (b) analy...  
WO/2019/212213A1
According to various embodiments of the disclosure, an electronic device and a method of executing a function of the electronic device comprise at least one communication circuit, a speaker, a microphone, at least one processor operative...  
WO/2019/211733A1
A contact center system and related methods for handling teleservices in voice and data through a plurality of mobile devices such as smartphones is provided. The contact center system is characterized by a very wide functional platform ...  
WO/2019/212902A1
Some embodiments of a method may include tracking a distance between a local VR device and a remote VR device; selecting an experience-sharing mode from a plurality of experience-sharing modes based on the tracked distance; and providing...  
WO/2019/147307A3
In an embodiment, a new action request is received by the data manager from any of the plurality of users and stored in the data store. The data manager provides multiple actions requests to at least some of the plurality of users and, t...  
WO/2019/208460A1
Provided are a failure monitoring device and a failure monitoring method for reducing maintenance operation of an SIP server at the time of a failure. The failure monitoring device 10 is provided with: a monitoring unit 11 which transmit...  
WO/2019/205271A1
The present application relates to a conference speech management method and apparatus, an electronic device, and a storage medium. The method comprises: obtaining conference content, and generating a conference content abstract accordin...  
WO/2019/209505A1
Disclosed are methods and systems for routing messages based on regional events. In some aspects, an origin of a call is determined, and a datastore consulted to determine whether the origin is experiencing a regional event. If so, an id...  
WO/2019/207229A1
Disclosed is a computerized method comprising: a) reception, by a platform (3), of a communication interruption information item; b) reception, by the platform (3), of an identifier of the terminals initially in communication; c) the emi...  
WO/2019/207597A1
System and method of operating open ended interactive voice response in any spoken languages such as Austroasiatic, Austronesian, Dravidian, Indo-Aryan, Afroasiatic, Sino-Tibetan and Tai-Kadai, discloses the invention of open Ended Inter...  
WO/2019/208429A1
The present invention transmits media in an early state between communication providers having different support for a provisional response acknowledgment method. This communication control device 1 provided to a boundary with another co...  
WO/2019/209508A1
An example method and apparatus for processing accidental emergency calls is provided herein. The example method includes monitoring an emergency call with an active learning artificial intelligence (AI) hot implemented by a processor. T...  
WO/2019/203669A1
A method and apparatus for bypassing a virtual partner is provided herein. During operation a device will have knowledge of a status of sensors connected to form a personal-area network (PAN) and/or have knowledge of a current incident t...  
WO/2019/204746A1
A dispatch center utilizes an expedited dispatch protocol for an information provider who is a trained first responder to communicate with the dispatch center and provide patient information with little or no prompting from a dispatcher....  
WO/2019/201435A1
A technique for acquiring and correlating session-related information from an Internet Protocol Multimedia Subsystem, IMS, is described. The technique comprises the acquisition of control plane information from control plane signalling t...  
WO/2019/202950A1
Provided is a wireless intercom system capable of facilitating sharing information among a calling slave set, a responded slave set and other slave sets in a simultaneous calling mode. A wireless intercom system 1 comprises a master devi...  
WO/2019/201202A1
The present invention relates to the field of communications, and provides a call handling method and apparatus, a server, a storage medium, and a system. The method comprises: monitoring the process of handing a call by an artificial in...  
WO/2019/204051A1
In some embodiments, apparatuses and methods are provided herein useful to automatically order. In some embodiments, there is provided a system for automatically ordering a product item including at least one first sensor, at least one s...  
WO/2019/164735A3
An apparatus, methods and systems for a desktop occupancy sensing device are disclosed. One desktop apparatus includes an occupancy sensor (220), a charging interface (222), a controller (210), and a structure. The occupancy sensor (220)...  
WO/2019/196243A1
The present application provides an agent cooperative task management method and apparatus, and a computer device and a storage medium. On the basis of the scenario in which an agent is in a vocation period and has unfinished high-priori...  
WO/2019/198682A1
An SIP proxy server 1 is provided with a forking termination unit 21. When receiving an Initial INVITE request message from a caller network 6, the forking termination unit 21 transmits the Initial INVITE request message to a called netw...  
WO/2019/199811A1
An advertising system includes at least one source of dynamic data (e.g., weather, sport scores, airline prices/availability...) and an advertisement (e.g., an advertisement for a product or service). Software running on a processor rece...  
WO/2019/200019A1
A system and method assists a dispatcher in responding to callers requesting medical transfers for a patient. A computer implemented medical transfer protocol includes interrogatories for a dispatcher to ask a caller to generate an appro...  
WO/2019/196220A1
Disclosed in the present application are a method for monitoring a dialing task, an electronic device and a computer readable storage medium. The method comprises: acquiring all to-do tasks of an agent; selecting high priority tasks from...  
WO/2019/198717A1
This user equipment (UE) includes a control unit configured to be able to execute, when a first urgent call connection attempt that uses a packet switched (PS) domain fails, a second urgent call connection attempt that uses the PS domain...  
WO/2019/193050A1
The invention relates to a method of supporting at least one telephonic communication between a user (10) of a telecommunications terminal (11) and a service point (15), in which a call identification (22) of said service point (15) is d...  
WO/2019/193763A1
This communication control method is carried out in a communication system in which a plurality of slices are generated, the slices being virtual networks logically generated on a network infrastructure. Said communication system is conf...  
WO/2019/187441A1
A communications server comprises a data receiver configured to receive status data indicating, for each communication terminal of a set of communication terminals, a current device status of that communication terminal; a terminal manag...  
WO/2019/186278A1
Handle a received a phone call from a calling party on a device. Determine an action to be performed by the device as a function of identity information about the calling party, such as rejecting the call, forward it to voicemail, answer...  
WO/2019/186030A1
The invention relates to a method for managing a plurality of media flows to be reproduced by a calling device prior to the finalisation of the creation of a communication, said method being implemented by said caling device and prior to...  
WO/2019/184234A1
The application provides an agent outbound call control method and a device, the method comprising: storing at least one first preset parameter and a corresponding first outbound call period, and storing at least one second preset parame...  
WO/2019/187521A1
The present invention reduces the maintenance cost of a system for analyzing conversation states. This voice information transmission device is provided with: an identification information acquisition unit that acquires identification in...  
WO/2019/185539A1
The present invention provides a computer-implemented method of measuring the effectiveness of an intervention in a metallic access network. The effectiveness measure is determined in accordance with the improvement in the attenuation, t...  
WO/2019/184208A1
Disclosed in the embodiments of the present application are a visualization IVR implementation method and apparatus, a computer device and a storage medium. The method comprises: establishing an H5 interface under the framework of H5; in...  
WO/2019/188523A1
This response system responds to a caller, in place of a user, upon the caller's calling to the user. The response system has: a response unit that responds to the caller; a notification unit that notifies the user of a dialogue content ...  
WO/2019/179019A1
Disclosed in embodiments of the present application are an automated testing method and apparatus, and a computer device and a storage medium. The method comprises: invoking a virtual media gateway service; initiating a test request to a...  
WO/2019/181551A1
This abnormal traffic analysis apparatus has: a reception means that receives traffic from a device; an analysis means that analyzes whether the traffic from the device is abnormal traffic; an analysis result recording means that records...  
WO/2019/182724A1
Disclosed herein are embodiments of systems, methods, and products comprises an authentication server for authentication leveraging multiple audio channels. The server receives an authentication request regarding a user upon the user int...  
WO/2019/178985A1
The present application discloses a call condition pre-acquisition method, an electronic device, a terminal apparatus, and a storage medium, pertaining to the technical field of mobile communications. The call condition pre-acquisition m...  
WO/2019/182725A1
Disclosed herein are embodiments of systems, methods, and products comprises an authentication server for authentication leveraging multiple audio channels. The server receives an authentication request regarding a user upon the user int...  
WO/2019/179728A1
In order to confirm that a telephone call received by a network termination (12) on a first connection (16) is from a trusted party (10), the called party connects over a second, independent, connection (17) to a server (15) associated w...  
WO/2019/179043A1
Provided are a voice message method and apparatus. The method comprises: acquiring a voice message file, wherein the voice message file is generated according to a message recorded by a customer; acquiring message relevant information fo...  
WO/2019/180680A1
Systems and methods of establishing service requests via a smart TV device are provided. A smart TV device can receive fault condition information. The smart TV device can establish a first communication session between the smart TV devi...  
WO/2019/176906A1
An unexpected call disconnection at normal time is prevented. When a gateway device 1 installed on a POI interface is receiving an RTP packet while no longer receiving an RTCP packet, an RTCP packet is generated and transmitted to the lo...  

Matches 1 - 50 out of 96,046