Document |
Document Title |
WO/2020/249653A1 |
The invention discloses a method for modifying functionality of a real-time communications system. The method comprises establishing a real-time communication session (100) between a first participant (A) and a second participant (B); re...
|
WO/2020/237031A1 |
Systems and methods for handling an incoming telephone call received at a private branch exchange system and directed to an employee enable an actual or virtual receptionist to camp the call on the employee's extension. When the call is ...
|
WO/2020/227164A1 |
A system and method are presented for providing a contextual summary of an interaction between a first party and a second party over a media channel in an interaction transfer to a third party. A request is received to transfer an intera...
|
WO/2020/198438A1 |
A network device (e.g., a user's mobile phone) may be used to make a telephone call to a landline telephone associated with a client device (e.g., a business's device). If the telephone call is terminated, either the network device or th...
|
WO/2020/190521A1 |
A method for enabling interactions with a document being presented during a virtual meeting is carried out by making a copy of the document available to meeting attendees for restricted use. The method may include receiving a request fro...
|
WO/2020/150085A1 |
An audio bridge unit is provided for connecting a conventional analog page/party station in an analog page/party system to IP-based page/party stations that employ multicast Voice over Internet Protocol (VoIP) technology to support page/...
|
WO/2020/147436A1 |
Provided are a method and device for reporting capability information, and a system which are applied to the field of communications, in particular, to a process that a UE reports robust header compression (ROHC) capability to an access ...
|
WO/2020/146168A1 |
Disclosed in some examples are methods, systems, and machine-readable mediums which provide for a communication monitoring system configured to automatically monitor and process communication records according to one or more error detect...
|
WO/2020/136315A1 |
Method for processing voice messages, method for deactivating DTMF coding and method for processing a request to deactivate DTMF coding. The method for processing voice messages using a terminal comprises the steps of: - sending a reques...
|
WO/2020/139438A1 |
In a system for managing blended agent and automated chat in a contact center setting, the system includes: a chat orchestration server invoking natural language processing on a received communication, selecting a standardized text commu...
|
WO/2020/131732A1 |
A redirection and messaging system receives telephony information identifying a caller and call context from a telephony system. The system selects one of a plurality of messaging operators based on the call context, optionally sends an ...
|
WO/2020/127553A1 |
Method for initiating a mobile voice call from a caller UE (User Equipment) (10) to a callee UE (20), having a SIM (Subscriber Identity Module) card (21) associated with a callee phone number, which callee phone number is a E.164 complia...
|
WO/2020/055446A1 |
A computing device is described that accepts, a telephone call, from another device, initiated by a caller. Prior to establishing a telephone user interface that receives spoken input from the user and outputs spoken audio from the calle...
|
WO/2020/015534A1 |
Disclosed are a mobile terminal, and a method and device for realizing instant communication with fixed terminal. The method comprises the following steps: receiving a call signal from a fixed terminal, and establishing an incoming call ...
|
WO/2020/007039A1 |
Provided are a method and device supporting networking and in-call functions of mobile phones employing a satellite mobile communication hotspot. In the invention, extension numbers are assigned to mobile phones networked by means of a s...
|
WO/2020/005619A1 |
Systems and methods for routing communications received via a PTSN are disclosed. A communication session server facilitates communication sessions between a first computing device, a second computing device and a public service accessib...
|
WO/2019/222406A1 |
A network computer system can respond to a call connection signal by making a determination as to whether the call connection is likely to be supported for at least one of the caller or receiver using a first voice communication medium, ...
|
WO/2019/220187A1 |
A processor of a detection server coupled to a telephony network may be configured to detect a call event that is currently ongoing. The processor may be configured to analyze call data associated with the call event to determine that a ...
|
WO/2019/211733A1 |
A contact center system and related methods for handling teleservices in voice and data through a plurality of mobile devices such as smartphones is provided. The contact center system is characterized by a very wide functional platform ...
|
WO/2019/201435A1 |
A technique for acquiring and correlating session-related information from an Internet Protocol Multimedia Subsystem, IMS, is described. The technique comprises the acquisition of control plane information from control plane signalling t...
|
WO/2019/199290A1 |
A method for analyzing multi-hop messages in a VOIP network includes monitoring a plurality of messages exchanged between a user agent client (UAC) and a user agent server (UAS). A determination is made if one or more of the plurality of...
|
WO/2019/193050A1 |
The invention relates to a method of supporting at least one telephonic communication between a user (10) of a telecommunications terminal (11) and a service point (15), in which a call identification (22) of said service point (15) is d...
|
WO/2019/178602A1 |
A call conversion tracking system is disclosed that tracks call-based communications initiated from invitational content. Based on the tracking, the call conversion tracking system generates data analytics quantifying the effectiveness o...
|
WO/2019/160946A1 |
Systems and methods for providing direct voice over Internet protocol (VOIP) services using an out of band (OOB) device are provided. The system includes one or more multiplexed wires configured to relay a consolidated digital signal, th...
|
WO/2019/145033A1 |
A technique for enabling signaling message correlation in a telecommunication network is disclosed. A method implementation of the technique is performed by a network node in the telecommunication network and comprises receiving (S302) a...
|
WO/2019/125425A1 |
According to an example aspect of the present invention, there is a method performed by a first device, comprising: receiving a first frame, from a second device, the first frame indicating that the second device is capable to provide cl...
|
WO/2019/106222A1 |
A source encoding apparatus configured to one or more of derive or convert a series of data elements of a data element set, the data elements representing respective partial portions of a complete data item to be transmitted, into a corr...
|
WO/2019/071886A1 |
Disclosed are a softphone encryption and decryption method and apparatus, and a computer-readable storage medium. The method comprises: when receiving a softphone invocation instruction, obtaining a phone number corresponding to the invo...
|
WO/2019/062340A1 |
Provided in the embodiments of the present application are an API hybrid multi-tenant routing method, system, and API gateway. The method comprises: after receiving an API request message sent by an API invoking party, acquiring an APPke...
|
WO/2019/063920A1 |
The invention concerns a method for managing a communication between a calling terminal and a called terminal in the event that it is impossible to reach a called terminal during an attempt to establish a communication according to a fir...
|
WO/2019/059985A1 |
A mobile computing device includes a communications subsystem, logic machine, and storage machine holding instructions executable by the logic machine to receive a request to establish a communication with a specified remote device. One ...
|
WO/2019/060195A1 |
Disclosed is an apparatus and method for automatic communication mode selection. The method may include detecting a communication by a user equipment. The method may also include determining one or more characteristics associated with th...
|
WO/2019/046100A1 |
Systems and methods described herein may present one or more enhanced communication features during a call. A destination identifier for a communication sent by a first device may be detected, the destination identifier being an identifi...
|
WO/2019/040529A1 |
The implementation of anonymization validation protects the privacy of subscribers that uses the telecommunication services of a wireless telecommunication network. The anonymization validation checks the data in an anonymized communicat...
|
WO/2019/039621A1 |
Provided is a technology for access network quality control for voice over Internet protocol (VoIP). A network quality verification method according to embodiments of the present invention may comprise the steps of: in response to provid...
|
WO/2019/036380A1 |
A method is disclosed for wireless density-based on-the-fly codec and radio frequency link type selection. The method includes storing a link quality value, and scanning a plurality of timeslots across a plurality of wireless carriers. T...
|
WO/2019/034669A1 |
The invention relates to a telecommunication terminal (1), in particular a telephone, having at least one audio interface (13) for at least one microphone (49), at least one audio interface (12) for at least one loudspeaker (11), a user ...
|
WO/2019/028257A1 |
According to one example, a system includes one or more memory units configured to store one or more instructions, and one or more processors coupled to the memory units. The processors are configured, upon executing the one or more inst...
|
WO/2019/027736A1 |
Handling supplementary services offered in association with Internet Protocol multimedia services based on particular policies is described. In an example, server(s) can receive, from a first user device, a policy associated with handlin...
|
WO/2019/004848A1 |
The invention simplifies the naming convention of the URL link and associating it to a callable number so that user can easily open a link to process the call and routing from a browser to another callable number or SIP account that are ...
|
WO/2019/000515A1 |
Disclosed are a voice call method and device. The method comprises the following steps of: collecting voice information of an original first language; sending the voice information of the original first language to a server for interpret...
|
WO/2018/233246A1 |
The embodiments of the present application relate to the field of communications, in particular to a dedicated wireless network communication method and device used for implementing connectivity between a dedicated wireless network witho...
|
WO/2018/234655A1 |
The invention relates to a method for establishing a second communication according to a second modality on the basis of a first communication established according to a first modality between a communication terminal and an interactive ...
|
WO/2018/225024A1 |
Embodiments of the present disclosure may relate to a system [100] and a method [400] for blocking or accepting a call received from a first device [102A]. In an embodiment, the first device [102A] transmits an attach request (comprising...
|
WO/2018/178190A1 |
If telecommunication devices in a group are associated with different network technologies, a use status of one telecommunication terminal of the group is nevertheless transmitted to a second telecommunication terminal of the group. By w...
|
WO/2018/172771A1 |
A method of processing a telephone signal comprising voice signals and data signals, the method comprising detecting the presence of an artefact in the telephone signal indicative of the presence of a data signal fragment associated with...
|
WO/2018/165140A1 |
Devices, systems and methods are provided to support a party call with auto-joining function in a communication system for a distributed transport system that employs VoIP technology. A VoIP unit or end point acts as a conference bridge ...
|
WO/2018/154527A1 |
It is disclosed a method implemented using at least one computer for remote interaction between at least one operator (6) and at least one user (7). The method comprises the step a) of configuring, on a user's electronic device (10), a l...
|
WO/2018/152772A1 |
Disclosed are a network telephone processing method and a related network device, which are used for improving the overall efficiency of a network telephone system and reducing set-up costs. A network telephone processing method, compris...
|
WO/2018/141186A1 |
A method and device for testing VoLTE network performance. The method comprises: a signaling exchange script is constructed on the basis of a test scenario, the signaling exchange script comprising a pre-established data channel and pref...
|