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WO/2024/072836A1 |
A method for providing streaming audio over a network from a client to a server associated with a third-party service. The method includes receiving configuration data from a tenant regarding the server. The method may further include es...
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WO/2024/026033A1 |
Systems and methods for processing calls to determine if the call is potentially fraudulent or unwanted. The system extracts a speech signal from an audio signal associated with a call. The system identifies audio characteristics based o...
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WO/2023/244706A1 |
Computer-implemented systems and methods are disclosed for simulating contact-agent pairings and analyzing contact center performance based on the simulated contact-agent pairings. An exemplary method includes obtaining a first set of av...
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WO/2023/235123A1 |
Receiving, from a device, a request to join a video call, and determining, in response to receiving the request, whether the device meets predetermined requirements to join the video call via videoconferencing. Sending, in response to de...
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WO/2023/196363A1 |
Modular technologies for servicing telephony systems are disclosed herein. An example method includes receiving a user request to service a telephony system of a user, and transmitting a set of available session initiation protocol (SIP)...
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WO/2023/194977A1 |
A system and a method of video communication is described. The system of video communication comprises a video calling unit, configured on an electronic device of at least one of participants, for receiving instructions from the particip...
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WO/2023/187534A1 |
The present disclosure generally relates to wireless communication systems, more particularly to network device and method for universal Central exchange (Centrex). Network device receives short code dialed by first user from a first use...
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WO/2023/136672A1 |
An electronic device according to an embodiment of the present disclosure is provided. The electronic device may comprise a communication module and at least one processor connected to the communication module. The at least one processor...
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WO/2023/130991A1 |
The present application relates to the technical field of terminals, and discloses a collaborative calling method and apparatus, a device, a storage medium, and a program product. The method comprises: if a first device receives a callin...
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WO/2023/131494A1 |
Techniques for preventing denial of call transfer are provided. For example, a method, comprises: indicating, in an apparatus, that a call pull is initiated; categorizing, in the apparatus, an access attempt occurred for the call pull as...
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WO/2023/133521A1 |
Methods of determining whether to trust an entity before sharing information with the entity, as well as methods of verifying whether to trust information received from an entity, are disclosed. In the processes, two entities, referred t...
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WO/2023/122256A1 |
Techniques are disclosed for improving the intelligence, efficiency, distribution, routing, prioritization, and/or otherwise optimization of web and/or telecommunication channels regarding website and/or contact center traffic, visitors,...
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WO/2023/109910A1 |
The present application relates to an electronic device and a voice transmission method therefor, and a medium. The method comprises: a first user establishes a voice call with a second user by means of a first electronic device, and the...
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WO/2023/077198A1 |
A Distribution Point Unit (DPU) communicating voice configuration data between Element Management System, Fibre to the Home network (FTTH EMS) and one or more ATA modules within a Fibre to the Distribution Point (FTTdp) network, wherein ...
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WO/2023/078458A1 |
The present application discloses a call exception processing method and apparatus, and a device, applied to an electronic device. The method comprises: sending first target signaling to a server, the first target signaling being used fo...
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WO/2023/076151A1 |
A client device determines that a telephony outage is occurring. The client device connects to an on-premises telephony node using an encrypted password at the client device. The client device accesses a set of telephony services for exa...
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WO/2023/065936A1 |
Provided in the present application are a voice communication method, apparatus and system. The method may be applied to the voice communication system. The voice communication system comprises: a first gateway and at least one second ga...
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WO/2023/069302A1 |
System and method for detecting SMS parameters manipulation. A first SMS registry is coupled to a first Short Message Service Center (SMSC) and to other SMS registries. The first SMSC is within a terminating telephone network. The first ...
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WO/2023/049230A1 |
Described is a system and method for trusted gathering, accounting, recording, offering, tracking and displaying of embodied CO2e or greenhouse gas (GHG) for the life cycle of a product or service, over the cradle to gate life cycle of t...
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WO/2023/025150A1 |
The present application relates to the technical field of terminals, and provides a call method, an electronic device, and a system, capable of improving the call efficiency among terminals. The method comprises: performing a voice over ...
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WO/2022/247471A1 |
A network call transfer method and a terminal, relating to the technical field of communications, wherein a network call can be transferred on different terminals, thereby improving the flexibility of a user answering a network call, and...
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WO/2022/212277A1 |
In an example embodiment, a. solution that allows a PBX to utilize bridged mobile or desktop applications for collaboration and softphone use is provided. The solution works in conjunction with existing hardwired PBX devices without requ...
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WO/2022/164523A1 |
Aspects of the subject technology provide for secure, privacy-preserving access to electronic conferencing. In one or more implementations, an electronic device may receive a request to join a call with a second device, the request inclu...
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WO/2022/135648A1 |
A conference call system allowing participants to work together on a virtual representation of an object in real time, the system comprising: a main server configured to manage conference call, save conference data and provide authorizat...
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WO/2022/118142A1 |
A method for dynamically establishing a communication path for a requestor by assessing an authenticity of the requestor and a communication request is provided. The method may include, in response to receiving the communication request,...
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WO/2022/106767A1 |
The invention relates to a method for managing telephone communication and a corresponding computer program, recording medium, telephone communication management device and telephone communication management platform. A request for estab...
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WO/2022/105706A1 |
Disclosed are a voice call quality determination method and apparatus. The method comprises: during the process of making a voice call, acquiring packet-loss information of each voice data packet set, wherein each voice data packet set c...
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WO/2022/093496A1 |
Systems, methods, articles of manufacture, and computer-readable media. A server may receive a phone call and generate a uniform resource locator (URL) comprising a session identifier for an account. The server may transmit the URL to a ...
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WO/2022/074383A1 |
A method of processing a communication or call between a first entity and a second entity, the method comprising: routing call data between the first entity and the second entity; monitoring for a trigger signal; and upon detecting the t...
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WO/2022/042381A1 |
The present application provides a media resource playback method, a related device and a system, belonging to the field of communication technology. According to the technical solution provided in the present application, upon detecting...
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WO/2022/015992A1 |
Systems and methods for on demand service integration. A system includes at least one processor and a storage medium storing instructions that, when executed by the one or more processors, cause the at least one processor to perform oper...
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WO/2021/242666A1 |
A geospatial shape generator receives cell sector data for cell sectors, wherein the cell sector data characterizes geocoordinates of cell towers for the cell sectors and a radius of communication of each cell sector. The geospatial shap...
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WO/2021/236074A1 |
This disclosure relates to generating telecommunication network measurements. In one aspect, a method includes presenting, by a client device, a digital component that, when interacted with, initiates a call by the client device to a pho...
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WO/2021/225601A1 |
Methods, architectures, and algorithms to improve content transfer performance, smoothness and efficiency among multiple electronic computing devices are provided. In one example, an electronic computing device includes a plurality of se...
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WO/2021/202744A1 |
A user system comprising: at least one hardware processor; and one or more software modules that are configured to, when executed by the at least one hardware processor, download an application to the user system; obtain an identifier fo...
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WO/2021/190274A1 |
A method and device for determining a state of an echo sound field, a storage medium, and a terminal. The method comprises: acquiring a signal to be determined; determining a remote signal Xn(k), a proximal signal Dn(k), and a filter coe...
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WO/2021/185452A1 |
According to an aspect, there is provided a method for monitoring a communication network, the method comprising: monitoring (701) user plane information and control plane information for a first session provided by the communication net...
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WO/2021/175254A1 |
A call method, system and device. The method comprises: a first terminal receiving an operator voice call of a second terminal, wherein a call object of the operator voice call is an operator number of the first terminal; in response to ...
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WO/2021/173599A1 |
Systems and methods for providing a translation-enabled multiparty communication session utilize a translation service that is configured to receive individual audio streams from each participant in the communication session, and which t...
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WO/2021/167472A1 |
A device, method and system for changing communication infrastructure based on call security level is provided. A device determines a call security level of a call occurring at a first communication infrastructure; the first communicatio...
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WO/2021/156758A1 |
A system comprising: at least one hardware processor; and a non-transitorycomputer-readable storage medium having stored thereon program code, the programcode executable by the at least one hardware processor to: receive, by an over-the-...
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WO/2021/158875A1 |
An embodiment of the present invention is directed to intelligently routing softphone emergency calls. The innovative system and method comprises: receiving, via an interface, an emergency interaction from the user, wherein the user is l...
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WO/2021/155027A1 |
Systems and methods for steering data packets among a plurality of available network devices. A device connected to a wide area network through multiple network interfaces may dynamically select which network interface to use to transmit...
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WO/2021/139345A1 |
The present application relates to a method and apparatus for displaying a network state during a call process, and a computer device and a storage medium. The method comprises: acquiring the current network state data of the current cal...
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WO/2021/126131A1 |
The present invention relates to a system (1) for enabling users (U) to answer calls transmitted from mobile or fixed networks (N) by means of voice (VoIP) technology over IP.
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WO/2021/088345A1 |
The present invention provides an ED137 protocol-based VoIP station gateway having a master-backup architecture. The VoIP station gateway device uses a VoIP design method to design a VoIP station access interface, a VCC access scheme, an...
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WO/2021/062054A1 |
Briefly, claimed subject matter may relate to a caller verification system having a signaling resource for forming a communications channel for a call placed between a call source and a call destination. The signaling resource may genera...
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WO/2021/050475A1 |
A method for orchestrating a chat interaction with a customer and multiple sources that includes providing an animation library that includes conversational states, graphic stills corresponding to respective ones of the conversational st...
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WO/2021/050586A1 |
One example mode of operation may include identifying a call from a calling device destined for a mobile device, responsive to identifying a calling device number assigned to the calling device, accessing a call content application progr...
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WO/2021/031482A1 |
A wireless intercom system, comprising a host used for sending control commands by means of a dedicated time slot to a branch machine in a current channel in order to enable or disable the branch machine, sending voice signals by means o...
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