Title:
モバイル知識労働者をホーム通信センタインフラストラクチャにデータリンクするための方法および装置
Document Type and Number:
Japanese Patent JP4234926
Kind Code:
B2
Abstract:
A proxy system enables a worker remote from a communication center and limited to a light computer device unable to operate as a workstation at the communication center to operate with full access to data and software at the communication center. A proxy server, which may be a LAN-connected server at the communication center, has a two-way data link to the light computer device operated by the remote agent, and executes software which ascertains the hardware and software characteristics of the light device. The proxy server accesses communication center data at direction from the light device, operates communication center software tools, and provides results to the light device over the communication link in a form usable by the light device.
Inventors:
Musa, Hanhan
Application Number:
JP2001526724A
Publication Date:
March 04, 2009
Filing Date:
August 22, 2000
Export Citation:
Assignee:
Genesis Telecommunications Laboratories, Inc.
International Classes:
G06F9/46; H04M3/42; G06F13/00; G06Q10/06; G06Q10/10; H04L29/06; H04L29/08; H04M3/00; H04M3/51; H04M11/00; H04M3/22; H04M3/493
Domestic Patent References:
| JP10051549A | ||||
| JP11508715A |
Foreign References:
| WO1999017518A1 | ||||
| WO1997018662A1 |
Attorney, Agent or Firm:
Yoshio Kawaguchi
Makoto Ono
Katsuma Osaki
Mitsuaki Tsubokura
Makoto Ono
Katsuma Osaki
Mitsuaki Tsubokura
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