Title:
保守支援システム
Document Type and Number:
Japanese Patent JP5831804
Kind Code:
B2
Abstract:
PROBLEM TO BE SOLVED: To suppress the occurrence of a situation in which a useless maintenance work is repeated.SOLUTION: The maintenance support system for supporting a maintenance work by providing information helpful for the maintenance of a copying machine to a serviceman calculates abnormality prediction determination data (F value) to be stored in data storage means on the basis of a signal to be acquired from the copying machine, determines whether or not the maintenance work has been valid on the basis of the abnormality prediction determination data in a period Ts between the immediately previous execution of the maintenance work and a predetermined maintenance validity determination period, and when determining that the maintenance work is not valid, notifies a serviceman of maintenance failure information showing the result.
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Inventors:
Sanjoko Honjo
Masaichi Sawada
Yasushi Nakazato
Masaichi Sawada
Yasushi Nakazato
Application Number:
JP2011243039A
Publication Date:
December 09, 2015
Filing Date:
November 07, 2011
Export Citation:
Assignee:
株式会社リコー
International Classes:
G06Q50/10; G03G21/00
Domestic Patent References:
JP2006126577A | ||||
JP11327378A |
Attorney, Agent or Firm:
Toshi Kuroda