Title:
受付装置、受付システム、受付方法、及びプログラム
Document Type and Number:
Japanese Patent JP6458326
Kind Code:
B2
Abstract:
An acceptance system includes a web server that conducts web acceptance, and an acceptance device that conducts phone acceptance. A client terminal browses or operates a web page provided by the web server. The web server comprises: an access information registration section that registers browse/operation information about the browse or operation of the web page by the client terminal, such that the information is correlated with a phone number of the client terminal; and a transmitting section that transmits browse/operation information registered by the access-information registration section, to the acceptance device in accordance with a request from the acceptance device. The acceptance device comprises: an access information acquiring section that acquires, from the web server, the browse/operation information registered by the access information registration section, such that the information is correlated with the phone number of the client; a number specifying section that specifies the phone number of the client terminal on the basis of a call signal from a phone call made by the client terminal; and a client information providing section that provides information indicating a content browsed or operated on the web page by the client, on the basis of the phone number specified by the number specifying section and the browse/operation information acquired by the access information acquiring section.
Inventors:
Hideki Kurokuchi
Application Number:
JP2016545174A
Publication Date:
January 30, 2019
Filing Date:
August 28, 2014
Export Citation:
Assignee:
C-grip Co., Ltd.
International Classes:
G06Q30/02; H04L47/80
Domestic Patent References:
| JP2007235775A |
Foreign References:
| WO2011129346A1 |
Attorney, Agent or Firm:
Toshihiro Yokoi