Title:
人間の観察結果をアナリティクスデータに統合するためのコンピュータで実現されるシステムおよび方法
Document Type and Number:
Japanese Patent JP6644475
Kind Code:
B2
Abstract:
A computer-implemented system and method for integrating user observations into operational data is provided. A database maintains notes each having received from a user and comprising a subjective observation. Operational data including workflow data of an objective nature is defined. Each of the notes is associated with one or more tags. The note associated with the tags is further maintained in the database. Criteria for retrieving the note are defined for the workflow data and forming a query for each of the workflow data. The query to select the note associated with the tags is executed for the workflow data based on the criteria and the selected note is integrated into the workflow data. The workflow data with the integrated note is displayed on a display.
Inventors:
Mark Jeffrey Steph
Craig Eldershaw
Lou Zia
Pie Liu
Taniguchi Makiko
Surya Tarkan
Francisco Eduard Torres
Edward Wu
Peter Jarvis
Craig Eldershaw
Lou Zia
Pie Liu
Taniguchi Makiko
Surya Tarkan
Francisco Eduard Torres
Edward Wu
Peter Jarvis
Application Number:
JP2015083874A
Publication Date:
February 12, 2020
Filing Date:
April 16, 2015
Export Citation:
Assignee:
Conduient Business Services Limited Liability Company
International Classes:
G06Q10/06
Domestic Patent References:
JP2011192078A | ||||
JP2007504573A | ||||
JP2010218459A | ||||
JP2013137779A | ||||
JP10214113A | ||||
JP2013196624A | ||||
JP2014052922A |
Foreign References:
US20090307189 |
Attorney, Agent or Firm:
Shinichiro Tanaka
▲吉▼田 和彦
Hiroyuki Suda
Fumiaki Otsuka
Takaki Nishijima
Hiroshi Uesugi
Naoki Kondo
Takeo Nasu
▲吉▼田 和彦
Hiroyuki Suda
Fumiaki Otsuka
Takaki Nishijima
Hiroshi Uesugi
Naoki Kondo
Takeo Nasu