To provide a customer collection support device having a user interface tempting a user to positively use it.

This customer collection support device has: a transportation adjacency brand store storage means storing a getting-on/off place of transportation adjacent to a store dealing with a brand and a commodity related to the brand; a transportation storage means storing the getting-on/off place of the transportation; a means receiving user identification information, the brand, and the getting-on/off place of the transportation on which the user plans to get; a means extracting the getting-on/off place of the transportation adjacent to the store dealing with the commodity related to the brand from the transportation adjacency brand store storage means on the basis of the brand; a means issuing a ticket when receiving an issue request for the ticket to the getting-on/off place of the transportation adjacent to the store dealing with the commodity related to the brand from the getting-on/off place of the transportation on which the user plans to get; and a means transmitting the issued ticket to a transmission destination identified by the user identification information.