To allow the device to have thoughtful provision for requests by customers by realizing the device for generating and executing information communication service plans onto which a customer status and a service provider status are reflected within a reply time requested by customers and that generates and executes communication service plans with diversified accuracy.
A plan evaluation section 201 of an information communication service plan execution device 20 evaluates and executes a plan. On the other hand, a plan generating section 102 of carefully consideration type retrieves a personal database 10 to recognize it that a hospital C is a family hospital to a patient and to extract a plan of 'emergency contact with the hospital C while making a report to No.119' and sub plans are executed. Plural plan generating sections 102 are operated in parallel asynchronously with each other, then 'report to No.119' desiring a quick response is immediately executed. When there is a time margin, a thoughtful correspondence of 'emergent contact with the hospital C' is conducted to follow up the 'report to No.119'.
TSUCHIDA HISAZUMI
FUJIMOTO KISAKU
OKUNO HIROSHI
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