To obtain information for smooth vehicle operation as needed with a simple configuration.

Operating route command data RTD including a plurality of bus stops at which a bus 20 is expected to subsequently stop for users planning to get on and off; and expected time when the bus 20 departs from each of the plural bus stops are informed to the bus 20 according to a current operating plan formed by a control center 30 with respect to a received demand DMD. When the operation of the bus 20 is delayed more than a predetermined time, the bus 20 reports delay situation including time delay information to the control center 30. The control center 30 estimates a current location of the bus from the time delay information of the bus 20 included in the reported delay situation, and forms a delay operation plan corresponding to delay in the operation of the bus 20.