To provide a method and system for supporting a moving person, which puts no limits on an activity of the moving person, allows the person to only pay based on the time when the person needs support, protects privacy of the person, supports the person anywhere anytime, has a ability exceeding an individual supporter's ability, and allows the person to reuse support request information.

The system includes a commercially-available portable terminal 20 carried by the person 10, a communication network provided by a portable telephone communication company 32 and a telephone line company 4, a reception/settlement server 36, a reception transfer device 40 operated by a support service provider, a supporter information terminal 60, information database 50, and a homepage 54 on the Internet 52. The person 10 moved to another location different in language and custom can receive support from an interpretation supporter 72.