To obtain an operation state of a communication terminal and accurately obtain the detail of the operation by displaying a monitor screen of a communication terminal on a monitor of a management server.
This network management system comprises a monitor screen output unit X for acquiring a monitor screen M of a communication terminal B and displaying it on a management monitor 2 on the management server A side, an operation log output unit Y for acquiring an operation log of the communication terminal B and displaying it on the management monitor 2, and an extraction display section U for displaying, on the management monitor 2, the operation log of a processing object when the processing object included in the monitor screen of the communication terminal B displayed on the management monitor 2 is selected with a cursor.
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