Title:
【発明の名称】テレマーケティングシステム
Document Type and Number:
Japanese Patent JP2806396
Kind Code:
B2
Abstract:
In a telemarketing system in which responsive to system prompts a user selects a particular path through the system to peach a desired service offering, the present invention "learns" the path that the user repeatedly selects over a period of time and thereafter gives the user the option of advancing to the end point of that path without the user having to listen and respond to the system prompts.
Inventors:
Teryan S. Moody
Application Number:
JP8149190A
Publication Date:
September 30, 1998
Filing Date:
March 30, 1990
Export Citation:
Assignee:
American Telephone and Telegraph Campany
International Classes:
G06F15/00; H04M3/42; H04M3/493; G06F13/00; (IPC1-7): H04M3/42; G06F13/00; G06F15/00
Domestic Patent References:
| JP6274128A | ||||
| JP632483A | ||||
| JP62160497A | ||||
| JP59220835A |
Attorney, Agent or Firm:
Hirofumi Mimata