Title:
【発明の名称】インターネットを介して実時間でサービスを提供するシステム
Document Type and Number:
Japanese Patent JP2003501987
Kind Code:
A
Abstract:
The present invention is a service provider/customer matching system designed to provide customers with real-time indication of each service provider's state of availability and telephony connectivity. In a preferred embodiment, the invention includes a web site, which stores, updates, and displays service provider information. A customer would, upon accessing this web site, conduct a search for a particular type of service provider and be able to tell immediately if one or more service providers matching the search criteria were available at that moment to provide services. After the customer selected a service provider, the customer would have the option of viewing more detailed information about the service provider, sending a message to the service provider if the service provider is not immediately available, or initiating a telephone conversation with the service provider if he or she is on call and available. While the call is taking place, the customer would accrue charges on a per minute basis. The service provider would later receive all or part of the accrued charges for that call.
Inventors:
Favor, Scott
Van der linden, scene
Van der linden, scene
Application Number:
JP2001502646A
Publication Date:
January 14, 2003
Filing Date:
April 21, 2000
Export Citation:
Assignee:
Keen, com
International Classes:
G06Q10/06; G06Q30/02; G06Q30/06; G06F17/30; G06Q30/08; H04L29/06; H04L29/08; H04M11/00; H04M15/00; (IPC1-7): H04M11/00; G06F17/30; H04M15/00
Attorney, Agent or Firm:
Masaki Yamakawa