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Patent Searching and Data


Title:
TROUBLE INFORMATION NOTIFICATION PROGRAM
Document Type and Number:
Japanese Patent JP2004280171
Kind Code:
A
Abstract:

To draw up a schedule for anticipated handling work upon receiving trouble occurrence, and notify each person in charge about the details of the trouble and estimated work start time for each person in charge, thereby permitting efficient trouble notification to each person in charge.

A trouble information notification program makes a computer operate a first extraction step which refers to a recovery information table storing a person in charge and the details of handling for each event, and extracts a person in charge and the details of handling for the event occurred in a monitoring object server; a first scheduling step which draws up a handling schedule based on the details of handling extracted in the first extraction step; and a first notification step which notifies the person in charge of the handling schedule.


Inventors:
ISHIWATARI HIDEKI
Application Number:
JP2003066931A
Publication Date:
October 07, 2004
Filing Date:
March 12, 2003
Export Citation:
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Assignee:
FUJITSU LTD
International Classes:
G06F11/30; G06Q10/00; G06Q10/06; G06Q10/10; G06Q50/00; G06Q50/10; (IPC1-7): G06F11/30; G06F17/60
Attorney, Agent or Firm:
Junichi Yokoyama