Title:
USER SUPPORTING METHOD, PROCESSOR THEREFOR, AND RECORDING MEDIUM RECORDED WITH PROCESSING PROGRAM THEREFOR
Document Type and Number:
Japanese Patent JP2001319022
Kind Code:
A
Abstract:
To provide a technology which supports a user to efficiently carry out business in his (her) charge.
The user supporting method which supports the operation of a user who performs an operation procedure has a step wherein a knowledge rule showing information needed for user's assigned operation is managed, a step wherein information needed for the assigned operation is selected according to the knowledge rule, and a step wherein the selected information is presented to the user.
Inventors:
SEKI YUMIKO
ITO YASUKI
HAYAKAWA HITOSHI
MIHARA TAKEHIDE
OKA YOSHIRO
SAYAMA YOSHIMI
ITO YASUKI
HAYAKAWA HITOSHI
MIHARA TAKEHIDE
OKA YOSHIRO
SAYAMA YOSHIMI
Application Number:
JP2000134632A
Publication Date:
November 16, 2001
Filing Date:
May 08, 2000
Export Citation:
Assignee:
HITACHI LTD
International Classes:
G06Q10/00; G06F17/30; G06Q10/06; G06Q50/00; (IPC1-7): G06F17/60; G06F17/30
Attorney, Agent or Firm:
Akita Aki
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