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Title:
WINDOW PROCESSING ORDER CONTROL SYSTEM WITH ADVANCE PROCESSING FUNCTION
Document Type and Number:
Japanese Patent JPH11213060
Kind Code:
A
Abstract:

To provide a processing order control system capable of minimizing window processing time and customer waiting time by recognizing a document previously entered by a customer by an image OCR at the time of receiving processing order and omitting data processing for reception simultaneously with order control processing.

The system is constituted of order receptors 101, 102 respectively including image OCR functions in their insides and a processing server 20 having a function for transmitting recognized character data to each window device for recognizing read data transmitted from the receptors 101, 102 as character data, judging the contents of processing and executing the processing in accordance with the processing contents. Since the decision of operation division from a document and the input of document data which are executed when a customer arrives at an window after the execution of order receiving processing in a conventional method can be previously executed at the time of receiving order by the constitution, custmer waiting time can be sharply shortened.


Inventors:
NISHINOMIYA HIROSHI
NAGAYA KOJI
HAYASHI MANABU
Application Number:
JP928798A
Publication Date:
August 06, 1999
Filing Date:
January 21, 1998
Export Citation:
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Assignee:
HITACHI LTD
HITACHI CHUBU SOFTWARE KK
International Classes:
G06F19/00; G06Q10/00; G06Q10/10; G06Q30/02; G06Q40/00; G06Q40/02; G06Q50/00; (IPC1-7): G06F19/00; G06F17/60
Attorney, Agent or Firm:
Ogawa Katsuo