To provide a workflow monitor control system, method and program, which have raised a possibility to achieve workflow successively passing a plurality of processing by the processing without preparing a plurality of identical application software for processing one processing unit.
A workflow monitor control system 205 has a prediction part 229 predicted the time spent from the start of work monitoring till its completion by using control history stored in a control history storage DB 234 with respect to synthesized workflow and, when the time is not within a reference time stored in an agreed service standard repository 212, makes a control condition adjustment part 231 adjust the waiting time during the workflow in a work application system for performing a plurality of processing as well. Thus, the workflow short of time can be managed by receiving an extra waiting time from the workflow with redundant time.
KIKUCHI SHINJI
ISOZAKI YOSUKE
