AIR CONDITIONER MANAGEMENT SYSTEM, AIR CONDITIONER MANAGEMENT DEVICE USED THEREFOR, AND AIR CONDITIONER MANAGEMENT METHOD

Japanese Patent JP2018113557

A

PROBLEM TO BE SOLVED: To provide an air conditioner management system which notifies a predetermined contact center about occurrence of abnormality efficiently in accordance with a decision of a user of one of multiple air conditioners subjected to management when the abnormality occurs in the one, an air conditioner management device used therefor and an air conditioner management method.SOLUTION: An air conditioner management system consists of an air conditioner management device, a portable terminal that is carried by a user of an air conditioner, and a contact center device which reports maintenance of the air conditioner. The air conditioner management device comprises an abnormality detection part configured to detect abnormality that occurs in the air conditioner, and an information management part configured to output abnormality occurrence information indicating the occurrence of the abnormality when the abnormality is detected. When the abnormality occurrence information is outputted from the air conditioner management device, the portable terminal outputs information for selecting whether to notify the contact center device about the occurrence of the abnormality and, when an operation requesting the notification is executed, generates abnormality notification request information to the contact center device.SELECTED DRAWING: Figure 1

TOTSUKA TOMOHARU

JP2017002260A

July 19, 2018

January 11, 2017

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TOSHIBA CARRIER CORP

H04Q9/00; F24F11/54; F24F11/62; G08B25/04; H04M11/00

JP2005184064A	2005-07-07
JP2015219857A	2015-12-07

Hidekazu Miyoshi
Shunichi Takahashi
Masakazu Ito
Toshio Takamatsu

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