Title:
MAINTENANCE SYSTEM FOR ELECTRONIC BEAM MACHINE AND MAINTENANCE SUPPORT SERVICE METHOD FOR ELECTRONIC BEAM MACHINE
Document Type and Number:
Japanese Patent JP2016200854
Kind Code:
A
Abstract:
PROBLEM TO BE SOLVED: To provide the maintenance system of an electronic beam machine capable of inexpensively and quickly using a remote support by a professional engineer in time of emergency of occurrence of a trouble in an EBM.SOLUTION: A user side in which an electronic beam machine 10 is installed is provided with a user side communication processing part 20 having a switching part for switching a connection state and a dedicated terminal 30, and a remote place is provided with a remote side communication processing part 51 and a dedicated PC 52. When a failure occurs, the switching part is switched to the connection state by a user, and the dedicated PC displays machine side data acquired when the switching part is switched to the connection state on a screen, and transmits remote support information input by a professional engineer on the basis of an analysis result to the dedicated terminal to provide a maintenance support service for restoring from the failure to the user.SELECTED DRAWING: Figure 1
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Inventors:
MATSUO KEIICHI
TANAKA AKITO
TANAKA AKITO
Application Number:
JP2015078277A
Publication Date:
December 01, 2016
Filing Date:
April 07, 2015
Export Citation:
Assignee:
MITSUBISHI ELECTRIC PLANT ENG CORP
International Classes:
G05B23/02; B23K15/02; H04M11/00
Domestic Patent References:
JP2004252764A | 2004-09-09 | |||
JP2002049414A | 2002-02-15 | |||
JP2007201969A | 2007-08-09 |
Attorney, Agent or Firm:
Michiharu Soga
Kajinami order
Shunichi Ueda
Junichiro Yoshida
Yoshikazu Takei
Yoshiyuki Tamura
Takahiro Matsuoka
Shuji Moizumi
Bessho Kobo
Kajinami order
Shunichi Ueda
Junichiro Yoshida
Yoshikazu Takei
Yoshiyuki Tamura
Takahiro Matsuoka
Shuji Moizumi
Bessho Kobo