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Title:
MAINTENANCE SYSTEM FOR ELECTRONIC BEAM MACHINE AND MAINTENANCE SUPPORT SERVICE METHOD FOR ELECTRONIC BEAM MACHINE
Document Type and Number:
Japanese Patent JP2016200854
Kind Code:
A
Abstract:
PROBLEM TO BE SOLVED: To provide the maintenance system of an electronic beam machine capable of inexpensively and quickly using a remote support by a professional engineer in time of emergency of occurrence of a trouble in an EBM.SOLUTION: A user side in which an electronic beam machine 10 is installed is provided with a user side communication processing part 20 having a switching part for switching a connection state and a dedicated terminal 30, and a remote place is provided with a remote side communication processing part 51 and a dedicated PC 52. When a failure occurs, the switching part is switched to the connection state by a user, and the dedicated PC displays machine side data acquired when the switching part is switched to the connection state on a screen, and transmits remote support information input by a professional engineer on the basis of an analysis result to the dedicated terminal to provide a maintenance support service for restoring from the failure to the user.SELECTED DRAWING: Figure 1

Inventors:
MATSUO KEIICHI
TANAKA AKITO
Application Number:
JP2015078277A
Publication Date:
December 01, 2016
Filing Date:
April 07, 2015
Export Citation:
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Assignee:
MITSUBISHI ELECTRIC PLANT ENG CORP
International Classes:
G05B23/02; B23K15/02; H04M11/00
Domestic Patent References:
JP2004252764A2004-09-09
JP2002049414A2002-02-15
JP2007201969A2007-08-09
Attorney, Agent or Firm:
Michiharu Soga
Kajinami order
Shunichi Ueda
Junichiro Yoshida
Yoshikazu Takei
Yoshiyuki Tamura
Takahiro Matsuoka
Shuji Moizumi
Bessho Kobo