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Patent Searching and Data


Title:
APPARATUS AND METHOD FOR MANAGING USER CHAT EXPERIENCES WITH BUSINESSES
Document Type and Number:
WIPO Patent Application WO/2013/149137
Kind Code:
A3
Abstract:
A computer-implemented method of managing a chat experience of a user desiring to chat with a selected one of a plurality of businesses or chat hosts utilizes in various aspects a chat management server running computer processes for communicating with user devices. In another aspect, a computer-implemented method of providing a chat experience to a user having a user device and desiring to chat with a selected one of a plurality of businesses utilizes computer processes running on the user device. Corresponding embodiments similarly provide an apparatus performing any of the foregoing methods. Other corresponding embodiments similarly provide a computer readable medium storing instructions, which when loaded into a computer, perform processes corresponding to any of the foregoing methods.

Inventors:
BESLIC MILENKO (US)
SLATER MARK (US)
YOUNG JAMES (US)
Application Number:
PCT/US2013/034598
Publication Date:
December 04, 2014
Filing Date:
March 29, 2013
Export Citation:
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Assignee:
GETABL INC (US)
International Classes:
H04L12/58
Foreign References:
US8271509B22012-09-18
US20010032244A12001-10-18
US20010054064A12001-12-20
US7305350B12007-12-04
US20090234926A12009-09-17
US20120036245A12012-02-09
US8335495B12012-12-18
Other References:
See also references of EP 2859690A4
Attorney, Agent or Firm:
WU, Dorothy et al. (125 Summer StreetBoston, Massachusetts, US)
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