Title:
BEHAVIOR BREAKPOINT FOLLOW-UP PROCESSING METHOD, STORAGE MEDIUM, AND SERVER
Document Type and Number:
WIPO Patent Application WO/2019/071883
Kind Code:
A1
Abstract:
Disclosed is a behavior breakpoint follow-up processing method, for use in resolving the existing problem that a breakpoint is not followed up effectively. The method provided by the present application comprises: obtaining an unprocessed target behavior breakpoint on a platform; if the target behavior breakpoint meets a preset prompt condition, sending prompt information to a behavior user corresponding to the target behavior breakpoint, the prompt information comprising guide information guiding the behavior user to go on with the follow-up process from the behavior breakpoint; detecting weather the behavior user completes the follow-up process on the platform within a preset period; if yes, determining that the target behavior breakpoint is processed; if not, generating a follow-up task according to the target behavior breakpoint; delivering the generated follow-up task to a sales agent, so that the sales agent contacts the behavior user according to the follow-up task, and guides the behavior user to complete the follow-up process. The present also provides a storage medium and a server.
Inventors:
LIU KAIHUA (CN)
ZHENG ZHIHUA (CN)
ZHENG ZHIHUA (CN)
Application Number:
PCT/CN2018/074866
Publication Date:
April 18, 2019
Filing Date:
January 31, 2018
Export Citation:
Assignee:
PING AN TECH SHENZHEN CO LTD (CN)
International Classes:
G06F9/46; G06Q10/10
Foreign References:
| CN106850977A | 2017-06-13 | |||
| CN105844452A | 2016-08-10 | |||
| CN103067568A | 2013-04-24 | |||
| CN1332590A | 2002-01-23 | |||
| CN101604427A | 2009-12-16 | |||
| CN102012815A | 2011-04-13 |
Attorney, Agent or Firm:
SHENZHEN ZHONGYI PATENT AND TRADEMARK OFFICE (CN)
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