Title:
CONVERSATION CONTROL SYSTEM, AND ROBOT CONTROL SYSTEM
Document Type and Number:
WIPO Patent Application WO/2018/174290
Kind Code:
A1
Abstract:
The purpose of the present invention is to further increase the realism of a conversation, through the back and forth of a conversation reflecting an inner state of a robot or the like, in a situation in which a conversation is being carried on between a user and the robot or the like. A conversation control device according to one embodiment is provided with an information acquisition unit, an inner state value acquisition unit, and a scenario control unit. The information acquisition unit acquires, from multiple pieces of conversation scenario information, conversation scenario information for having a conversation with a customer visiting a restaurant. The inner state value acquisition unit acquires a value obtained by digitizing an inner state which changes according to the progress of a conversation scenario corresponding to the acquired conversation scenario information. The scenario control unit, on the basis of a cumulative value of the values acquired by the inner state value acquisition unit, corrects a conversation scenario according to the progress of the conversation scenario corresponding to the acquired conversation scenario information.
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Inventors:
SHIBATA YUSUKE (JP)
OUCHI TOMOHIKO (JP)
YAHAGI MARIKO (JP)
OGAWA KOHEI (JP)
YOSHIKAWA YUICHIRO (JP)
ISHIGURO HIROSHI (JP)
OUCHI TOMOHIKO (JP)
YAHAGI MARIKO (JP)
OGAWA KOHEI (JP)
YOSHIKAWA YUICHIRO (JP)
ISHIGURO HIROSHI (JP)
Application Number:
PCT/JP2018/011919
Publication Date:
September 27, 2018
Filing Date:
March 23, 2018
Export Citation:
Assignee:
ZENSHO HOLDINGS CO LTD (JP)
UNIV OSAKA (JP)
UNIV OSAKA (JP)
International Classes:
G06Q50/12
Foreign References:
| JP2002283261A | 2002-10-03 | |||
| JP2001300876A | 2001-10-30 | |||
| JP2015090563A | 2015-05-11 |
Other References:
KATO SHOHEI: "Affective computing and characterization for kensei communication robot", JOURNAL OF THE JAPANESE SOCIETY FOR ARTIFICIAL INTELLIGENCE, vol. 31, no. 5, 1 September 2016 (2016-09-01), pages 671 - 678
TAKEUCHI SHOUGO: "An emotion generation model based on the dialogist likability for sensitivity communication robot", JOURNAL OF THE ROBOTICS SOCIETY OF JAPAN, vol. 25, no. 7, 15 October 2007 (2007-10-15), pages 1125 - 1133
TAKEUCHI SHOUGO: "An emotion generation model based on the dialogist likability for sensitivity communication robot", JOURNAL OF THE ROBOTICS SOCIETY OF JAPAN, vol. 25, no. 7, 15 October 2007 (2007-10-15), pages 1125 - 1133
Attorney, Agent or Firm:
NAGAI Hiroshi et al. (JP)
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