Title:
CUSTOMER ACQUISITION ASSISTANCE METHOD, CUSTOMER ACQUISITION ASSISTANCE SYSTEM, AND COMPUTER PROGRAM FOR ASSISTING CUSTOMER ACQUISITION
Document Type and Number:
WIPO Patent Application WO/2017/086315
Kind Code:
A1
Abstract:
According to the present invention, in order to assist acquisition of actual customers by enabling sufficient increase in business efficiency, business effectiveness, and customer satisfaction, by adopting an appropriate business approach for each potential customer, a server device (10) electronically connected to a customer device (20) for a customer via a network (N) displays, as a customer acquisition screen regarding a service to be provided to the customer, an information input screen to be used by the customer for inputting information relating to the customer, and estimates or evaluates characteristics of the customer on the basis of the information inputted by the customer and/or information relevant to the inputted information, and determines, on the basis of the estimation or evaluation outcome, at least one aspect among: a screen to be displayed on the customer device (20), a document to be presented to the customer, and a method for contacting the customer.
Inventors:
IHARA SHINGO (JP)
Application Number:
PCT/JP2016/083837
Publication Date:
May 26, 2017
Filing Date:
November 15, 2016
Export Citation:
Assignee:
RECRUIT HOLDINGS CO LTD (JP)
International Classes:
G06Q30/02
Foreign References:
| JP2007026147A | 2007-02-01 | |||
| JP2006011979A | 2006-01-12 | |||
| JP2008084228A | 2008-04-10 | |||
| JP2002092285A | 2002-03-29 |
Attorney, Agent or Firm:
INABA, Yoshiyuki et al. (JP)
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