Title:
DIALOGUE SYSTEM
Document Type and Number:
WIPO Patent Application WO/2020/090148
Kind Code:
A1
Abstract:
A dialogue device of this dialogue system for providing responses to inquiries from a user terminal is provided with: an information DB which, for each user, stores past voice recognition content associated with inquiries; an input unit which, from the user terminal, acquires inquiry information including a telephone number for identifying the user terminal associated with the inquiry; a response content determination unit which, by referring to an inquiry table in the information DB, specifies past voice recognition content of the user terminal specified by the telephone number included in the inquiry information and which determines response content on the basis of the specified past voice recognition content; and an output unit and transfer unit which, in accordance with the response content determined by the response content determination unit, provide a response corresponding to the inquiry.
Inventors:
OZAKI YURIKO (JP)
HASHIMOTO TAKANORI (JP)
HASHIMOTO TAKANORI (JP)
Application Number:
PCT/JP2019/024372
Publication Date:
May 07, 2020
Filing Date:
June 19, 2019
Export Citation:
Assignee:
NTT DOCOMO INC (JP)
International Classes:
H04M3/52; H04M3/50
Foreign References:
| JP2015049337A | 2015-03-16 | |||
| JP2002182681A | 2002-06-26 | |||
| JP2005142897A | 2005-06-02 |
Attorney, Agent or Firm:
HASEGAWA Yoshiki et al. (JP)
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