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Patent Searching and Data


Title:
HOTEL CUSTOMER REQUEST RECORDING METHOD AND RECORDING DEVICE
Document Type and Number:
WIPO Patent Application WO/2018/023621
Kind Code:
A1
Abstract:
The present invention belongs to the field of the Internet, and provides a hotel customer request recording method and a recording device. The method comprises: when a specific customer checks into a hotel for the first time, establishing a portfolio which matches an identity card of the specific customer; within the portfolio which matches the identity card of the specific customer, recording customer requests inputted by the hotel side; when the specific customer checks in again, displaying the customer requests within the portfolio which corresponds to the identity card of the specific customer. All the requests made by the customer are recorded so that when the customer visits again, the hotel is clearly aware of the customer's preferences in order to be better able to cater to the customer according to their previous requests.

Inventors:
TANG, Longchu (Room A, 12th Building Wanke Enterprise Residence,Qianhai, Nanshan Distric, Shenzhen Guangdong 0, 518000, CN)
Application Number:
CN2016/093372
Publication Date:
February 08, 2018
Filing Date:
August 04, 2016
Export Citation:
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Assignee:
TANG, Longchu (Room A, 12th Building Wanke Enterprise Residence,Qianhai, Nanshan Distric, Shenzhen Guangdong 0, 518000, CN)
International Classes:
G06Q50/12
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