Title:
INSURANCE PLATFORM DATA PROCESSING METHOD, ELECTRONIC DEVICE AND COMPUTER-READABLE STORAGE MEDIUM
Document Type and Number:
WIPO Patent Application WO/2019/200762
Kind Code:
A1
Abstract:
An insurance platform data processing method, an electronic device and a computer-readable storage medium, the method comprising: extracting preset attribute information in an order to be distributed (S01); calling a preset customer identification condition process, and carrying out match calculation for the extracted preset attribute information of customer information to determine whether a corresponding matching customer exists (S02); when determining that the corresponding matching customer exists, determining whether there is only one matching customer, and generating an agent task comprising the customer information and agent information for processing the customer information according to the determination result (S03); when determining that a corresponding matching customer does not exist, calling a preset new customer generation process, and generating an agent task comprising new customer information and agent information for processing the new customer (S04); and distributing the generated agent task to a corresponding agent (S05). The described method solves the problem in existing technology of customers only being identified in an insurance platform data processing process without considering actual agent conditions and increases the intelligence of insurance platform data processing.
Inventors:
ZHANG WEIZHONG (CN)
Application Number:
PCT/CN2018/095868
Publication Date:
October 24, 2019
Filing Date:
July 17, 2018
Export Citation:
Assignee:
PING AN TECH SHENZHEN CO LTD (CN)
International Classes:
G06Q10/10
Foreign References:
| CN107798451A | 2018-03-13 | |||
| CN101742003A | 2010-06-16 | |||
| CN105630852A | 2016-06-01 | |||
| CN105243559A | 2016-01-13 | |||
| CN107562858A | 2018-01-09 |
Attorney, Agent or Firm:
INTELLECPRO CHINA LIMITED (CN)
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