Title:
INTELLIGENT DIALING METHOD, APPARATUS, DEVICE, AND COMPUTER READABLE STORAGE MEDIUM
Document Type and Number:
WIPO Patent Application WO/2021/031985
Kind Code:
A1
Abstract:
The present application discloses an intelligent dialing method, comprising: when a dialing instruction is detected, obtaining urging cases in a current urging queue, and determining the call completing rate of each urging case in a dialing interval corresponding to the dialing instruction; determining the maximum dialing amount of the dialing interval, and making a dialing plan of the urging case in the dialing interval based on the call completing rate and the maximum dialing amount; performing dialing according to the dialing plan based on the dialing instruction. The present application further discloses an intelligent dialing apparatus, a device, and a computer readable storage medium.
Inventors:
CAI YUANHANG (CN)
ZHENG SHAOJIE (CN)
YI JIANTAO (CN)
YANG BO (CN)
FAN ZENGHU (CN)
JIANG MIN (CN)
ZHENG SHAOJIE (CN)
YI JIANTAO (CN)
YANG BO (CN)
FAN ZENGHU (CN)
JIANG MIN (CN)
Application Number:
PCT/CN2020/109045
Publication Date:
February 25, 2021
Filing Date:
August 14, 2020
Export Citation:
Assignee:
WEBANK CO LTD (CN)
International Classes:
H04M3/527
Domestic Patent References:
| WO2016036144A1 | 2016-03-10 |
Foreign References:
| CN110475033A | 2019-11-19 | |||
| CN111435482A | 2020-07-21 | |||
| CN110378575A | 2019-10-25 | |||
| CN109859032A | 2019-06-07 | |||
| CN110139288A | 2019-08-16 |
Attorney, Agent or Firm:
CENFO INTELLECTUAL PROPERTY AGENCY (CN)
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