Title:
LOG INFORMATION PROCESSING METHOD, APPARATUS, AND SYSTEM
Document Type and Number:
WIPO Patent Application WO/2017/097108
Kind Code:
A1
Abstract:
The present invention provides a log information processing method, apparatus, and system. The method comprises: a client receives a feedback opinion inputted by a user and sends the feedback opinion to a server; receive a return code that is returned by the server and that corresponds to the feedback opinion; search a preset log list for a user log corresponding to the return code, the log list comprising various user logs and corresponding return codes; and return the found user log to the server. By means of the present invention , a user log corresponding to a feedback opinion is accurately obtained by processing the feedback opinion given by a user,, and the analysis processing speed of the feedback opinion of the user is favorably improved .
Inventors:
YE LINQING (CN)
HOU JUMIN (CN)
HOU JUMIN (CN)
Application Number:
PCT/CN2016/106946
Publication Date:
June 15, 2017
Filing Date:
November 23, 2016
Export Citation:
Assignee:
GUANGZHOU UCWEB COMPUTER TECH CO LTD (CN)
International Classes:
H04L12/24
Foreign References:
| CN103701926A | 2014-04-02 | |||
| CN102684934A | 2012-09-19 | |||
| CN102929771A | 2013-02-13 | |||
| CN102208994A | 2011-10-05 |
Attorney, Agent or Firm:
BEYOND TALENT PATENT AGENT FIRM (CN)
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