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Patent Searching and Data


Title:
METHOD AND APPARATUS FOR GUIDING SERVICE FLOW
Document Type and Number:
WIPO Patent Application WO/2018/161898
Kind Code:
A1
Abstract:
Provided are a method and apparatus for guiding service flow. The method comprises: with regard to a target service, acquiring historical behaviour data of a user using the target service; analysing the historical behaviour data to obtain user features for defining target users of a guided service flow; from among users not using the target service, selecting as the target user a user conforming to the user features; and sending service flow guiding information to the target user, so as to guide said target user to use the target service. The present disclosure guides flow in a more targeted manner, thus improving the effect of a guided service flow.

Inventors:
DING WEIWEI (CN)
TAO CHEN (CN)
JIN FENG (CN)
LU ZHENYU (CN)
WEN JIAJUN (CN)
DU YONGGANG (CN)
HE WENMING (CN)
FENG ZHAOLIN (CN)
YANG ZHIRONG (CN)
YANG KAI (CN)
Application Number:
PCT/CN2018/078159
Publication Date:
September 13, 2018
Filing Date:
March 06, 2018
Export Citation:
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Assignee:
ALIBABA GROUP HOLDING LTD (CN)
DING WEIWEI (CN)
TAO CHEN (CN)
JIN FENG (CN)
LU ZHENYU (CN)
WEN JIAJUN (CN)
DU YONGGANG (CN)
HE WENMING (CN)
FENG ZHAOLIN (CN)
YANG ZHIRONG (CN)
YANG KAI (CN)
International Classes:
H04L29/08; G06Q30/02
Foreign References:
CN107087017A2017-08-22
CN102026151A2011-04-20
CN105323322A2016-02-10
CN104636164A2015-05-20
CN106126537A2016-11-16
CN105227445A2016-01-06
Other References:
See also references of EP 3525420A4
Attorney, Agent or Firm:
CO-HORIZON INTELLECTUAL PROPERTY INC. (CN)
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