Title:
METHOD AND DEVICE FOR REALIZING VALUE-ADDED SERVICE, AND CLOUD SERVER
Document Type and Number:
WIPO Patent Application WO/2018/133205
Kind Code:
A1
Abstract:
An embodiment of the present invention relates to a method and device for realizing a value-added service, and a cloud server. The method comprises: a cloud server acquiring attribute parameters of one or more UE units, the attribute parameters comprising operation state parameters; the cloud server determining a faulty UE unit from the one or more UE units according to the operation state parameters; the cloud server transmitting, to a control unit corresponding to the faulty UE unit, a notification message comprising fault information of the faulty UE unit, such that the control unit displays the fault information and receives a selection operation performed by a user according to the fault information; the cloud server receiving a first feedback message transmitted by the control unit according to the selection operation; and the cloud server transmitting, to a maintenance server, and according to the first feedback message, the fault information and attribute information of the user.
Inventors:
LI NIAN (CN)
Application Number:
PCT/CN2017/078967
Publication Date:
July 26, 2018
Filing Date:
March 31, 2017
Export Citation:
Assignee:
HUAWEI TECH CO LTD (CN)
International Classes:
H04L29/08
Foreign References:
CN103618945A | 2014-03-05 | |||
CN104320480A | 2015-01-28 | |||
CN106019959A | 2016-10-12 | |||
CN103138962A | 2013-06-05 | |||
US20160080219A1 | 2016-03-17 |
Other References:
See also references of EP 3565217A4
Attorney, Agent or Firm:
E-TONE INTELLECTUAL PROPERTY FIRM (CN)
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