Title:
METHOD FOR GENERATING CONVERSATION TEMPLATE FOR CONVERSATION-UNDERSTANDING AI SERVICE SYSTEM HAVING PREDETERMINED GOAL, AND COMPUTER READABLE RECORDING MEDIUM
Document Type and Number:
WIPO Patent Application WO/2019/143170
Kind Code:
A1
Abstract:
Provided is a method for generating a conversation template which is performed on a conversation-understanding AI service server, the conversation-understanding AI service server being configured to process a natural language conversation, which is associated with a predetermined goal, for each of a plurality of user terminals. The method of the present disclosure comprises the steps of: collecting a plurality of conversation records, each of the conversation records being associated with a goal, including a series of interrelated natural language inputs generated through one communication session, and having a result of whether a goal is achieved or not; determining, for each conversation record, an intent corresponding to each of the natural language inputs of the conversation records, and generating a flow of a series of corresponding intents; matching each of the conversation records with one conversation pattern among predetermined conversation patterns in accordance with the flow of the intents generated in response to the conversation records, the conversation patterns having a probability of goal achievement corresponding to the conversation patterns according to results of whether a goal is achieved or not, with respect to the conversation records corresponding to the conversation patterns; and generating conversation templates including the conversation patterns and the probability of goal achievement corresponding to each of the conversation patterns.
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Inventors:
SEOL JAEHO (KR)
JANG SEYOUNG (KR)
JANG SEYOUNG (KR)
Application Number:
PCT/KR2019/000745
Publication Date:
July 25, 2019
Filing Date:
January 18, 2019
Export Citation:
Assignee:
MONEY BRAIN CO LTD (KR)
International Classes:
G06Q10/06; G06F40/00; G06Q30/02
Foreign References:
| KR20070102267A | 2007-10-18 | |||
| KR20170141521A | 2017-12-26 | |||
| KR20060066588A | 2006-06-16 | |||
| KR20170118983A | 2017-10-26 | |||
| KR20150097872A | 2015-08-27 |
Attorney, Agent or Firm:
SHINWOO PATENT&LAW FIRM (KR)
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