Title:
METHOD AND SYSTEM FOR CREATING A VIRTUAL TEAM ENVIRONMENT
Document Type and Number:
WIPO Patent Application WO2002050724
Kind Code:
A3
Abstract:
A system and a method for facilitating collaboration between members of a geographically dispersed team are disclosed. The system comprises a collaboration services suite and a graphical user interface. A collaboration services suite is adapted to support a plurality of integrated telecommunications services accessed by geographically dispersed team members using a virtual team environment (VTE) client that generates a graphical user interface (GUI) for each of the respective team members. Communications sessions are automatically set up by the collaboration services suite in response to request messages generated by the (VTE) client when a team member initiates a communications session request using the (GUI). Team members require no knowledge of another team member's communications device address in order to initiate a communications session. The collaboration services suite includes a (VTE) server that communicates with the (VTE) clients, a presence engine that collects and maintains a status of communications devices specified in a current profile of the team member; and, a call server for handling setup and control of a voice component of each communications session completed.
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Inventors:
THOMPSON CHRISTOPHER
BEATON BRIAN F
GROSSNER CLIFFORD P
LIVERSIDGE DOUGLAS E
ROMANIUK ROMAN
SMITH COLIN D R
ZDRALEK JAMES F
BOUCHARD JEAN J
FORTIER STEPHANE F
MERCIER DENIS
WILLIAMS L LLOYD
BEATON BRIAN F
GROSSNER CLIFFORD P
LIVERSIDGE DOUGLAS E
ROMANIUK ROMAN
SMITH COLIN D R
ZDRALEK JAMES F
BOUCHARD JEAN J
FORTIER STEPHANE F
MERCIER DENIS
WILLIAMS L LLOYD
Application Number:
PCT/CA2001/001750
Publication Date:
October 10, 2002
Filing Date:
December 07, 2001
Export Citation:
Assignee:
NORTEL NETWORKS LTD (CA)
BELL CANADA (CA)
BELL CANADA (CA)
International Classes:
G06F3/033; G06F3/048; G06Q10/10; H04L29/06; H04L29/08; H04M3/56; H04M7/00; H04L12/18; H04L12/58; (IPC1-7): G06F17/60
Domestic Patent References:
| WO2000069140A1 | 2000-11-16 | |||
| WO1999034628A1 | 1999-07-08 | |||
| WO1999048011A1 | 1999-09-23 |
Other References:
ALDRED B ET AL: "CALL MANAGEMENT IN A LAKES ENVIRONMENT", IEEE COMSOC INTERNATIONAL WORKSHOP ON MULTIMEDIA COMMUNICATIONS, XX, XX, 16 May 1994 (1994-05-16), pages 4 - 4-1-4-4-6, XP002009068
SPELLMAN P J ET AL: "COLLABORATIVE VIRTUAL WORKSPACE", PROCEEDINGS OF THE INTERNATIONAL ACM SIGGROUP CONFERENCE ON SUPPORTING GROUP WORK. THE INTEGRATION CHALLENGE, XX, XX, 1997, pages 197 - 203, XP000925335
XP002195889, Retrieved from the Internet [retrieved on 20020411]
XP002196111, Retrieved from the Internet
ALTMANN J ET AL: "An environment for cooperative software development realization and implications", SYSTEM SCIENCES, 1998., PROCEEDINGS OF THE THIRTY-FIRST HAWAII INTERNATIONAL CONFERENCE ON KOHALA COAST, HI, USA 6-9 JAN. 1998, LOS ALAMITOS, CA, USA,IEEE COMPUT. SOC, US, 6 January 1998 (1998-01-06), pages 27 - 37, XP010262898, ISBN: 0-8186-8255-8
XP002195089, Retrieved from the Internet [retrieved on 20020328]
SPELLMAN P J ET AL: "COLLABORATIVE VIRTUAL WORKSPACE", PROCEEDINGS OF THE INTERNATIONAL ACM SIGGROUP CONFERENCE ON SUPPORTING GROUP WORK. THE INTEGRATION CHALLENGE, XX, XX, 1997, pages 197 - 203, XP000925335
XP002195889, Retrieved from the Internet
XP002196111, Retrieved from the Internet
ALTMANN J ET AL: "An environment for cooperative software development realization and implications", SYSTEM SCIENCES, 1998., PROCEEDINGS OF THE THIRTY-FIRST HAWAII INTERNATIONAL CONFERENCE ON KOHALA COAST, HI, USA 6-9 JAN. 1998, LOS ALAMITOS, CA, USA,IEEE COMPUT. SOC, US, 6 January 1998 (1998-01-06), pages 27 - 37, XP010262898, ISBN: 0-8186-8255-8
XP002195089, Retrieved from the Internet
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