METHODS AND SYSTEMS FOR PROVIDING PERSONALIZED FREQUENTLY ASKED QUESTIONS

Title:

METHODS AND SYSTEMS FOR PROVIDING PERSONALIZED FREQUENTLY ASKED QUESTIONS

Document Type and Number:

WIPO Patent Application WO2005079529

Kind Code:

A3

Abstract:

A method of selecting a set of questions to display comprises receiving a request from a user to access a frequently asked questions (FAQ) page. Account data for the user is retrieved. A set of questions is selected to display to the user based on the account data.

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Inventors:

STAGGS ROBERT (US)

Application Number:

PCT/US2005/005450

Publication Date:

December 28, 2006

Filing Date:

February 18, 2005

Export Citation:

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Assignee:

FIRST DATA CORP (US)
STAGGS ROBERT (US)

International Classes:

G06F17/00; G06F7/00; G06Q30/00

Foreign References:

US5842221A	1998-11-24
US20030018629A1	2003-01-23
US20030200118A1	2003-10-23

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