Title:
REMOTE FACE-TO-FACE SIGNING AGENT MATCHING METHOD, ELECTRONIC DEVICE, AND COMPUTER-READABLE STORAGE MEDIUM
Document Type and Number:
WIPO Patent Application WO/2019/104892
Kind Code:
A1
Abstract:
Disclosed in the present application are a remote face-to-face signing agent matching method, an electronic device, and a computer-readable storage medium. The remote face-to-face signing agent matching method comprises the following steps: step 01, a user terminal queries whether there is a face-to-face signing task, if yes, the process enters step 02, and if not, the process exits; step 02, the user terminal sends a face-to-face signing request to an agent terminal, the face-to-face signing request comprising user information and service information, and the agent terminal confirms the user information and the service information; step 03, the agent terminal allocates the face-to-face signing request to a matched agent according to a preset allocation strategy; and step 04, the matched agent checks the matching of the user information and the service information in the face-to-face signing request, if the matching is successful, a calling user is connected, and if the matching is unsuccessful, the process returns to step 03 for reallocation. According to the method, targeted allocation of the face-to-face signing user is implemented according to the preset allocation strategy, and the matching of the service information is checked, thereby further improving the service level of salesmen, improving the effective utilization rate of agent resources, and achieving optimized allocation of the agent resources.
Inventors:
NIU HUA (CN)
Application Number:
PCT/CN2018/077415
Publication Date:
June 06, 2019
Filing Date:
February 27, 2018
Export Citation:
Assignee:
PING AN TECH SHENZHEN CO LTD (CN)
International Classes:
G06Q10/10
Foreign References:
| CN107067320A | 2017-08-18 | |||
| CN106203024A | 2016-12-07 | |||
| CN102339450A | 2012-02-01 | |||
| KR101659536B1 | 2016-09-26 |
Attorney, Agent or Firm:
INTELLECPRO CHINA LIMITED (CN)
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