Title:
RESPONSE DATA COLLECTION SYSTEM, CUSTOMER RESPONSE SYSTEM AND PROGRAM
Document Type and Number:
WIPO Patent Application WO/2017/183524
Kind Code:
A1
Abstract:
This response data collection system is provided with: a customer information acquisition unit which acquires customer information, which is information about a customer to whom a customer response device can respond; a presentation control unit which presents customer information to an operator; a response information acquisition unit which acquires response information indicating the response content, determined by the operator, with which the customer response device should respond to the customer; a response determination information acquisition unit which acquires determination information indicating the information used by the operator to determine the response content; and a recording control unit which associates and records the response information and the determination information.
More Like This:
JP2002318590 | DEVICE AND METHOD FOR SYNTHESIZING VOICE, PROGRAM AND RECORDING MEDIUM |
JP3651241 | VOICE SERIES SYNTHESIZER |
WO/1997/011549 | PHONE BASED DYNAMIC IMAGE ANNOTATION |
Inventors:
SON MASAYOSHI (JP)
TSUTSUI TAKASHI (JP)
TOMONAGA KOSUKE (JP)
OURA KIYOSHI (JP)
TSUTSUI TAKASHI (JP)
TOMONAGA KOSUKE (JP)
OURA KIYOSHI (JP)
Application Number:
PCT/JP2017/014874
Publication Date:
October 26, 2017
Filing Date:
April 11, 2017
Export Citation:
Assignee:
COCORO SB CORP (JP)
International Classes:
G10L13/00; G06Q30/00; G10L15/00; G10L15/10; G10L15/22; G10L25/63
Foreign References:
JP2007286376A | 2007-11-01 | |||
JP2007286302A | 2007-11-01 | |||
JP2011087005A | 2011-04-28 | |||
JP2011009902A | 2011-01-13 |
Other References:
See also references of EP 3435313A4
Attorney, Agent or Firm:
RYUKA IP LAW FIRM (JP)
Download PDF:
Previous Patent: EMOTION DETERMINATION SYSTEM, SYSTEM, AND PROGRAM
Next Patent: PLANAR SWITCH AND PLANAR SWITCH UNIT
Next Patent: PLANAR SWITCH AND PLANAR SWITCH UNIT