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Patent Searching and Data


Title:
SERVER DEVICE, CONTROL METHOD, PROGRAM, AND RECORDING MEDIUM
Document Type and Number:
WIPO Patent Application WO/2017/002180
Kind Code:
A1
Abstract:
A server device (100) for managing an electronic marketplace in which a plurality of shops have been opened is provided with: an extraction unit (101); a transmission unit (102); and a chat unit (103). The extraction unit (101) extracts a task which is to be processed by each of the plurality of shops, and which has not been completed even though a grace period corresponding to the task type has elapsed. When a shop to process the extracted task logs in to the server device, the transmission unit (102) transmits, to a consultant, a notification specified by the shop. When a reply from the consultant to the notification is present, a chat unit (103) implements a chat via speech or characters between the consultant and the shop.

Inventors:
FUJIOKA MIO (JP)
KAWASHIMA KENJI (JP)
Application Number:
PCT/JP2015/068717
Publication Date:
January 05, 2017
Filing Date:
June 29, 2015
Export Citation:
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Assignee:
RAKUTEN INC (JP)
International Classes:
G06Q30/06
Foreign References:
JP2002342556A2002-11-29
JP2014029631A2014-02-13
Attorney, Agent or Firm:
ISHII Yuichiro (JP)
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