Title:
SERVICE COMBINING METHOD AND APPARATUS, DEVICE, AND COMPUTER READABLE STORAGE MEDIUM
Document Type and Number:
WIPO Patent Application WO/2019/056745
Kind Code:
A1
Abstract:
Provided in the embodiments of the present application are a service combining method and apparatus, a device, and a computer readable storage medium. The method comprises: if receiving a service request from a client and if detecting a plurality of attendants simultaneously accompanying the client, on the basis of a first preset condition, determining whether the services of the client under the plurality of attendants can be combined; if so, then selecting a first attendant on the basis of a second preset condition and setting the remaining attendants as second attendants; combining under the first attendant the services of the client under the second attendants; and transferring to the first attendant, so that the first attendant can provide service to the client.
Inventors:
SHI DAMAO (CN)
Application Number:
PCT/CN2018/083018
Publication Date:
March 28, 2019
Filing Date:
April 13, 2018
Export Citation:
Assignee:
PING AN TECH SHENZHEN CO LTD (CN)
International Classes:
H04M3/51; H04M3/42; H04M3/523
Foreign References:
CN107800892A | 2018-03-13 | |||
CN105227792A | 2016-01-06 | |||
US20060018456A1 | 2006-01-26 | |||
CN105187666A | 2015-12-23 | |||
CN101938578A | 2011-01-05 |
Attorney, Agent or Firm:
SHENZHEN TALENT PATENT SERVICE (CN)
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