Title:
SERVICE-PROVISION MANAGEMENT SYSTEM
Document Type and Number:
WIPO Patent Application WO/2015/093382
Kind Code:
A1
Abstract:
Provided is a service-provision management system with which the requirements of a large number of users can be fulfilled by a small number of assistants, and with which all of the users can receive services very easily as a result of implementing the highly flexible provision of care and assistance services. The present invention is provided with: an experience-information database which manages experience information related to users (5); and service-provision robots which provide services adapted for the users. The present invention is further provided with: an identification-information acquisition means which acquires user identification information; an experience-information searching means which extracts the experience information related to the users (5); a request identification means which identifies requests of the users (5); a service provision means; and an experience storage means which stores, in the experience-information database, the experience information obtained in accordance with the provision of services.
Inventors:
UENOYAMA HARUHISA (JP)
UENOYAMA MITSUHIRO (JP)
UENOYAMA MITSUHIRO (JP)
Application Number:
PCT/JP2014/082784
Publication Date:
June 25, 2015
Filing Date:
December 11, 2014
Export Citation:
Assignee:
RE & DO CO LTD (JP)
International Classes:
G06Q50/22; A61G12/00
Foreign References:
| JP2003339796A | 2003-12-02 | |||
| JP2005040882A | 2005-02-17 | |||
| JP2011253389A | 2011-12-15 | |||
| JP2006235772A | 2006-09-07 | |||
| JP2013158386A | 2013-08-19 | |||
| US20130031010A1 | 2013-01-31 |
Other References:
See also references of EP 3086278A4
Attorney, Agent or Firm:
FUJIMOTO HIDEO (JP)
Hideo Fujimoto (JP)
Hideo Fujimoto (JP)
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