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Patent Searching and Data


Title:
SERVICE VOICE NAVIGATION METHOD AND DEVICE, SERVER AND STORAGE MEDIUM
Document Type and Number:
WIPO Patent Application WO/2018/121024
Kind Code:
A1
Abstract:
A service voice navigation method, comprising: obtaining a terminal identification of a caller terminal; extracting a service type successfully navigating for many times corresponding to the terminal identification within a preset period of time; obtaining voice navigation information corresponding to the extracted service type; sending the obtained voice navigation information to the caller terminal and playing same; receiving voice confirmation information returned by the caller terminal according to the obtained voice navigation information; and transferring the caller terminal to a service terminal according to the received voice confirmation information, the service terminal corresponding to the extracted service type.

Inventors:
PENG, Xiaoming (Ping An Building, No.3 Bagua. Road Bagualing, Futian Distric, Shenzhen Guangdong 0, 518000, CN)
LI, Peibin (Ping An Building, No.3 Bagua. Road Bagualing, Futian Distric, Shenzhen Guangdong 0, 518000, CN)
Application Number:
CN2017/108096
Publication Date:
July 05, 2018
Filing Date:
October 27, 2017
Export Citation:
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Assignee:
PING AN TECHNOLOGY (SHENZHEN) CO., LTD. (Ping An Building, No.3 Bagua. Road Bagualing, Futian Distric, Shenzhen Guangdong 0, 518000, CN)
International Classes:
H04M3/42; H04M3/493; H04M3/51
Foreign References:
CN101094271A2007-12-26
US20040122941A12004-06-24
US20040193403A12004-09-30
CN103873706A2014-06-18
Attorney, Agent or Firm:
ADVANCE CHINA IP LAW OFFICE (Room 3901, No. 85 Huacheng Avenue Tianhe Distric, Guangzhou Guangdong 3, 510623, CN)
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