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Title:
STORAGE SYSTEM FOR CONSUMABLE PRODUCTS, SELLING SPACE INCLUDING SAID STORAGE SYSTEM AND SHOP INCLUDING SAID SELLING SPACE
Document Type and Number:
WIPO Patent Application WO/2009/010512
Kind Code:
A1
Abstract:
The invention is a selling space (1) for consumable products, partially delimited by a display structure (2) that develops mainly in a vertical direction and is provided with a plurality of shelves and/or display stands (3) for displaying the products that can be accessed by a user from the inside of the selling space (1). The selling space (1) comprises: one shelving system (4) for storing further products, arranged behind the display structure (2); one delivery point (5a, 5b) of the stored products, which the user can access from the inside of the selling space (1); a handling unit (6) of the stored products, suitable for transferring them from the shelving system (4) to the delivery point (5a, 5b).

Inventors:
CUMERLATO MELTER MARCO (IT)
Application Number:
PCT/EP2008/059243
Publication Date:
January 22, 2009
Filing Date:
July 15, 2008
Export Citation:
Click for automatic bibliography generation   Help
Assignee:
TRENTIN PAOLO (IT)
CUMERLATO MELTER MARCO (IT)
International Classes:
A47F10/02
Foreign References:
JPH10248688A1998-09-22
US6474484B12002-11-05
US6302279B12001-10-16
DE1611744A11970-07-30
DE7211017U
Other References:
None
Attorney, Agent or Firm:
BONINI, Ercole (Corso Fogazzaro 8, Vicenza, IT)
Download PDF:
Claims:

CLAIMS

1 ) Selling space (1 ) for consumable products, at least partially delimited by a display structure (2) that develops mainly in a vertical direction and is provided with a plurality of shelves and/or display stands (3) for displaying said products that can be accessed by a user from the inside of said selling space (1 ), characterized in that it comprises:

- at least one shelving system (4) for storing further products, arranged behind said display structure (2);

- at least one delivery point (5a, 5b) of said stored products, which said user can access from the inside of said selling space (1 );

- a handling unit (6) of said stored products, suitable for transferring them from said shelving system (4) to said delivery point (5a, 5b).

2) Selling space (1 ) according to claim 1 ), characterized in that said shelving system (4) develops substantially like said display structure (2). 3) Selling space (1 ) according to claim 2), characterized in that said shelving system (4) is spaced from said display structure (2) by a separation interspace (7).

4) Selling space according to claim 2), characterized in that it comprises at least two of said shelving systems, arranged opposite each other and spaced by a separation interspace (7).

5) Selling space (1 ) according to any of claims 3) or 4), characterized in that said handling unit (6) is located in said separation interspace (7).

6) Selling space (1 ) according to any of the preceding claims, characterized in that it comprises at least one sales counter (B1 , B2) and in that at least one first delivery point (5a) is arranged behind said sales counter (B1 , B2).

7) Selling space (1 ) according to any of the preceding claims, characterized in that said delivery point (5a, 5b) is arranged aligned with said display structure (2). 8) Selling space (1 ) according to any of the preceding claims, characterized in that it comprises consultation/data entry terminals (5) that can be accessed by a user from the inside of said selling space (1 ) and operatively connected to said handling unit (6) to request one or more of said stored products. 9) Selling space (1 ) according to any of the preceding claims,

characterized in that it comprises distributor units (8) of said stored products that can be accessed by a user from the outside of said selling space (1 ) and operatively connected to said handling unit (6).

10) Selling space (1 ) according to claim 9), characterized in that each one of said distributor units (8) comprises an enquiry terminal for requesting said stored products, operatively connected to remote control means at the disposal of an operator.

11 ) Selling space (1 ) according to claim 10), characterized in that said terminal is operatively connected to a data base containing information on said products.

12) Shop (9) of consumable products, at least partially delimited by perimeter walls (10) and comprising a selling space (1 ) according to any of the preceding claims, said display structure (2) of said selling space (1 ) being spaced from said perimeter walls (10) to define an interspace (1 1 ), said at least one shelving system (1 ) of said selling space (1 ) being arranged in said interspace (1 1 ).

13) Module (12a; 12b; 12c; 12d; 12e) for containing consumable products, particularly suited to be used in a selling space (1 ), comprising a display structure (2) that develops mainly in a vertical direction for displaying said products, provided with a plurality of shelves and/or display stands (3) accessible from one side of said display structure (2), characterized in that it comprises at least one shelving system (4a; 4b; 4c; 4d) for storing further products, associated with said display structure (2) on the opposite side with respect to said shelves and/or display stands (3). 14) Storage module (12a; 12b; 12c; 12d; 12e) according to claim 13), characterized in that it comprises means for connecting other modules to the sides of said module.

15) Storage module (12a; 12b; 12c; 12d; 12e) according to claim 14), characterized in that said at least one shelving system (4a; 4b; 4c; 4d) is spaced from said display structure (2) by a separation interspace (7).

16) Storage module according to claim 15), characterized in that it comprises at least two of said shelving systems, arranged opposite each other and spaced by a separation interspace.

17) Storage module (12a; 12b; 12c) according to any of the claims from 14) to 16), characterized in that at least one of said shelving

systems (4a; 4b; 4c) comprises a plurality of partitioning elements (14) suited to define in said shelving system (4a; 4b; 4c) a plurality of cells (15) for containing said stored products, communicating with said separation interspace (7). 18) Storage module (12a; 12b; 12c) according to claim 17), characterized in that said partitioning elements (14) are slidingly associated with said shelving system (4a; 4b; 4c) to vary the size of said storage cells (15).

19) Storage module (12d) according to any of the claims from 14) to 16), characterized in that at least one of said shelving systems (4d) comprises a plurality of drawers (25) that can be pulled out in said separation interspace (7).

20) Storage module (12d) according to claim 19), characterized in that said shelving system with drawers (4d) comprises drive means for opening/closing said drawers (25).

21 ) Storage module (12a; 12b; 12c; 12d) according to any of the claims from 14) to 20), characterized in that said display structure (2) is movably associated with said shelving system (4a; 4b; 4c; 4d) via connection means in order to allow an operator to move said display structure (2) and access said shelving system (4).

22) Storage module (12d) according to claim 21 ), characterized in that said connection means comprise sliding guide elements.

23) Storage module (12a; 12b; 12c) according to claim 22), characterized in that said connection means comprise hinge elements. 24) Storage module (12a; 12b; 12c; 12d) according to any of the claims from 13) to 23), characterized in that it comprises means for supporting guide means (13) developed along said shelving system (4) to slidingly house a unit (18) for collecting the products stored in said shelving system (4). 25) Modular system (17) for containing consumable products, particularly suited to be used in a selling space (1 ), characterized in that it comprises two or more storage modules (12a, 12b, 12c, 12d, 12e) according to any of the claims from 13) to 23), arranged side by side in succession in order to define a direction of development of said modular system (17), and a handling unit (6) of said products stored in said shelving system (4) along at

least said direction of development.

26) Modular system (17) according to claim 25), characterized in that it comprises at least one delivery point (5a, 5b) of said products stored in said shelving system (4), operatively connected to said handling unit (6) and accessible by a user.

27) Modular system (17) according to claim 26), characterized in that said handling unit (6) comprises a unit (18) for collecting said products stored in said shelving system (4), slidingly associated with guide means (13).

28) Modular system according to claim 27), characterized in that said collection unit (18) comprises:

- at least one carriage (19) slidingly associated with said guide means (13);

- a vertical mast (20) associated with said carriage (19);

- a shuttle (21 ) slidingly associated with said vertical mast (20) and provided with means (21 ) for collecting said products. 29) Modular system (17) according to claim 28), characterized in that said collection means (21 ) comprise suckers (21 c).

30) Modular system (17) according to claim 29), characterized in that said suckers (21 c) face downwards.

31 ) Modular system (17) according to any of the claims from 27) to 30), characterized in that said guide means (13) comprise a raised horizontal rail (16) that develops mainly along said direction of development.

32) Modular system (17) according to any of the claims from 26) to 31 ), characterized in that said handling unit (6) comprises at least one conveyor belt (22, 23) for conveying said products grabbed by said collection unit (18) to said delivery point (5a, 5b).

33) Modular system (17) according to claim 32), characterized in that said handling unit (6) comprises at least one first conveyor belt (22) arranged on top of said shelving system (4) and at least one second conveyor belt (23) arranged at the base of said display structure (2). 34) Modular system (17) according to claim 32) or 33), characterized in that said handling unit (6) comprises a third conveyor belt arranged at the base of said separation interspace (7).

Description:

"STORAGE SYSTEM FOR CONSUMABLE PRODUCTS, SELLING SPACE

INCLUDING SAID STORAGE SYSTEM AND SHOP INCLUDING SAID

SELLING SPACE".

DESCRIPTION The present invention concerns a shop of consumable products, for example a pharmacy, a video shop, an ironmonger's and the like, as well as a sales point for parapharmacy products or other products, of the type located in a shopping centre or in a supermarket.

The invention also concerns a modular system for containing consumable products in the above mentioned shops and points of sale, as well as the modules of which said system is composed.

As is known, the shops of consumable products generally comprise a selling position, for example a sales counter, and display structures provided with shelves and/or display stands for the products, arranged behind the counter and along the walls of the shop.

This arrangement obliges the personnel to move frequently inside the shop, in order to take from the shelves the products requested by the customers and then return to the counter to hand them out.

The above mentioned movements pose the drawback that they take up time that could very well be dedicated to interaction and communication between the personnel and the customer or to other equally important activities.

Furthermore, said movements pose the further drawback that they are tiring for the shop personnel.

Very similar drawbacks occur in the sales points, particularly common in supermarkets, in which the selling space is delimited along its perimeter by the display structures.

The drawbacks mentioned above are particularly important in pharmacies, parapharmacy product sales points and in any other shop selling a wide variety of different products. As far as pharmacies are concerned, in particular, it often occurs that the shelves and/or the display stands present in the room are not sufficient to contain all the products required.

In order to partially overcome the drawback described above, only a limited number of packages of each product is displayed, with the further inconvenience that constant real-time monitoring of the actual sales is

necessary in order to be able to guarantee that the products are always available for sale.

Usually, the refilling of the shelves/display stands with new packages of the sold products is carried out by the pharmacist or by an assistant, who take them from the depot adjacent to the selling space.

This refilling operation poses the drawback that it involves an increase in the shop management costs, since it takes up much time to the pharmacist or requires the constant presence of an assistant. Furthermore, this involves the drawback that the depot requires an apposite additional room, which also in this case entails considerable management costs.

In the attempt to overcome the drawbacks described above, automatic storage systems have been devised and are known, in particular for pharmacies, which externally have the appearance of close cabinets and comprise, in their inside space, a set of shelves that normally cannot be accessed from the outside and are used for storing the products.

The storage system is also provided with an automatic collection system that takes the products required by the pharmacist from the shelves via a computerized interface, and deposits them on a delivery point that can be accessed from the outside.

The storage systems of the type described above offer the advantage that they reduce the time necessary for collecting the products.

However, they pose the drawback that they occupy considerable space and therefore require an apposite dedicated room. Furthermore, these storage systems have fixed shapes and dimensions and therefore are not always compatible with the reduced spaces available in the shops.

A further drawback is represented by the fact that the automated storage systems of known type can be used only by the pharmacist, consequently causing long waiting times for the customers.

In addition to the above, it frequently occurs that the pharmacies of known type, even if provided with an apposite room used as a depot, offer a total space that is not sufficient to contain all the pharmaceutical products and, therefore, some products must be ordered from wholesalers. In these cases, the drawback arises that it is necessary to postpone the

delivery of the product for some days and, therefore, let the customer wait, thus leading him/her to buy the product from other, better stocked pharmacies.

Said drawbacks are present, to an even greater extent, in the sales points dispensing parapharmacy products generally located inside structures intended for the sale of a variety of products, such as supermarkets, hypermarkets, shopping centres and the like.

In these cases, in fact, it rarely occurs that near the sales point there is a space available for stocking products.

Furthermore, the non-availability of a pharmaceutical product may lead the customer to go to another supermarket, which involves missed sales of other products, too.

Obviously, most of the drawbacks described above are not exclusive drawbacks of pharmacies and of parapharmacy product sales points, but can be found in any shop or sales point where there is a wide variety of products on display.

The object of the present invention is to overcome all the above mentioned drawbacks that are typical of the known art.

In particular, it is the object of the present invention to carry out a storage system capable of exploiting the space available in a shop or a point of sale more effectively than the storage systems of known type.

It is also the object of the invention to eliminate the need to create an apposite space to be used as a depot in the sales point.

It is also the object of the invention to reduce the efforts required of the personnel and the time necessary for collecting the products stored in the storage system.

It is also the object of the invention to allow customers to collect a stored product directly, with no need to wait for the intervention of the sales personnel.

It is a further object of the invention to carry out a storage system suitable for selling spaces having any shape and configuration.

The objects described above are achieved by a selling space carried out according to the main claim, as well as by a shop carried out according to claim 12.

The same objects are achieved also by a modular system for containing products carried out according to claim 25 and by the corresponding storage

module carried out according to claim 13.

Other details of the invention are described in the dependent claims.

Advantageously, the greatest storage volume obtained by the invention makes it possible to ensure a greater availability of products in the selling space compared to the known art, and this certainly ensures greater customer satisfaction.

Still advantageously, the adaptability of the storage system of the invention to any shop or sales point in any case guarantees the maximum possible exploitation of the available space, Furthermore, to advantage, since no apposite room to be used as a depot is required, the corresponding management costs are avoided.

Still advantageously, the possibility for the customers to collect a product directly reduces waiting times.

The said objects and advantages, and others which are better highlighted below, will be illustrated in detail in the description of a preferred embodiment of the invention which is provided by way of non-limiting example with reference to the attached drawings, wherein:

- Figure 1 shows a plan view of a shop carried out according to the invention;

- Figure 2 shows an axonometric view of the storage system that is the subject of the invention;

- Figure 3 shows an axonometric view of a storage module carried out according to the invention;

- Figures 4a and 4b show an axonometric view of a construction variant of the module of the invention, respectively in different operating configurations;

- Figure 5 shows an axonometric view of a further construction variant of the module that is the subject of the invention;

- Figures 6a and 6b show an axonometric view of a further construction variant of the module of the invention, in different operating configurations. The selling space that is the subject of the invention, illustrated in Figure 1 and indicated as a whole by 1 , is delimited more or less partially by a display structure 2 provided with shelves and/or display stands 3, visible in Figure 2, on which the most requested products are preferably displayed. Said shelves/display stands 3 can be accessed from the inside of the selling space 1 by the seller and/or the customers, who can thus collect the above

mentioned displayed products.

Preferably, the display structure 2 is as high as possible, compatibly with the need to allow the users to reach even its top shelves 3.

According to the invention, the selling space 1 comprises a shelving system 4 for storing further products, arranged at the back of the display structure 2 and substantially having the same configuration, as shown in Figure 1.

The products stored in the shelving system 4, which are hidden by the selling space 1 , can be collected through the delivery points 5a, 5b accessible to the users and fed by a handling unit 6 that transfers the products from the shelving system 4 to the delivery points 5a, 5b.

The handling unit 6 is connected to a logic control unit that receives the requests for products via control terminals that are accessible to the seller and not represented herein.

By means of the above mentioned control terminals, the seller can order the handling unit 6 to deliver a certain product and can also check its availability in real time.

The connections between the handling unit 6, the logic control unit and the control terminals are preferably of the wireless type, which advantageously allows an extremely flexible choice in the arrangement of the above mentioned components in the selling space.

It is evident, however, that the connections can be carried out even by means of electric cables or in any other suitable manner.

It is clear that the handling unit 6 can also be used to transfer the products positioned in the delivery points 5a, 5b to the shelving system 4, in order to allow the stock to be replenished.

This transfer can be carried out automatically, via a product identification system based on the bar codes or on radio-frequency identification technologies, commonly known as "RFID", or on other known techniques.

The identification of the products as described above will allow the handling unit to collect the products positioned by the seller on the delivery points 5a, 5b and transfer them automatically to the most suitable cell 15 in the shelving system 4.

It can be understood that the shelving system 4 arranged as described above makes it possible to obtain a large vertical surface that potentially can develop along the entire perimeter of the selling space 1.

Therefore, it can be understood that the resulting stocking volume is greater than that ensured by a storage system of known type and furthermore occupies less space, as it is distributed on the perimeter of the room. Advantageously, the larger stocking volume ensures the availability of a higher number of products, thus increasing customer satisfaction.

Furthermore, as the storage system that is the subject of the invention is arranged along the perimeter of the selling space 1 , it does not require a specifically dedicated room and thus achieves another object of the invention. The selling space 1 described above is particularly suited to be carried out in a large facility, like for example a supermarket.

Obviously, in construction variants of the invention, the selling space 1 can also be created inside a shop 9 like, for example, a pharmacy. In this case, according to the invention, the display structure 2 is arranged along the perimeter walls 10 of the shop 9, spaced from them in order to define an interspace 11 in which the shelving system 4 and the handling unit 6 are arranged.

Preferably, as shown in Figure 1 , the selling space 1 also comprises sales counters B1 , B2 and delivery points 5a arranged behind the counters B1 , B2 themselves. Since the delivery points 5a are arranged as described, the seller can collect the required products more quickly and comfortably than usually allowed by the storage systems of known type, and this achieves the object of reducing the product collection time and the stress to which the seller is subjected for the whole working day. Furthermore, the delivery points 5a are preferably aligned with the display structure 2 so that, to advantage, they are easily accessible and do not occupy further space in the room.

It is evident that the delivery points 5a can be arranged in positions different from those described and illustrated herein, provided that they can be accessed both by the handling unit and by a user.

As can be observed in greater detail in Figure 2, the shelving system 4 is spaced from the display structure 2 in order to identify a separation interspace 7 for the movement of a collection unit 18 belonging to the above mentioned handling unit 6. More in detail and as can be observed in Figures from 3 to 5, the shelving

system, here respectively indicated by 4a, 4b and 4c, comprises shelves 24 equipped with partitioning elements 14 that delimit storage cells 15 for the products, said cells being in communication with the above mentioned separation interspace 7. Preferably, the partitioning elements 14 slide on the shelving system 4 to allow the size of the cells 15 to be modified according to the dimensions of the containers stored on the shelves 24 and they are moved automatically by means of the same collection unit 18. According to a construction variant of the invention, visible in Figures 6a and 6b, the shelving system, indicated here by 4d, comprises drawers 25 that can be pulled out in the separation interspace 7, preferably via drive means associated with the shelving system and not represented herein. According to a construction variant of the invention, the above mentioned drawers 25 have the shape of withdrawable trays 26, schematically illustrated in Figures 6a and 6b, on which the products are arranged.

Preferably, the shelving system 4d comprises more than one withdrawable tray 26 at different heights, in order to advantageously allow the storage of packages with different sizes. Obviously, the shelving system 4 may include a combination of trays 24 and drawers 25, according to the desire of the seller and the type of product stocked.

As regards the collection unit 18, shown in Figure 2, this preferably comprises a carriage 19, slidingly associated with guide means 13 that develop along the whole shelving system 4 and preferably comprise a raised horizontal rail 16. The carriage 19 supports a vertical mast 20 slidingly associated with a shuttle 21 provided with means 21a for collecting the stocked products. Obviously, the movements of the carriage 19 along the guide means 13 and of the shuttle 21 along the vertical mast 20 make it possible to arrange the collection means 21a in any point of the shelving system 4, according to the position of the product to be collected.

The collection means 21a preferably comprise an arm 21 b that can be extended towards the inside of the shelving system 4, provided with suckers 21c facing downwards in order to grab the product from above. Advantageously, grabbing the products from above means also being able to collect even products arranged behind other products and, therefore, ensures

a more flexible arrangement of the products on each cell 15 or drawer 25. According to another embodiment of the invention, not represented herein, two shelving systems are provided, opposite each other and spaced by a separation interspace inside which said handling unit 6 moves. Obviously, further embodiments of the invention may comprise more than two parallel shelving systems 4, provided that they are all served by at least one handling unit 6.

Preferably, the handling unit 6 also comprises conveyor belts 22, 23 that convey the products collected by the collection unit 18 towards the delivery points 5a, 5b.

Preferably, the conveyor belts are two, so that several products can be transported at the same time.

In particular, a first belt 22 is arranged on top of the shelving system 4, in order to advantageously allow the passage of the operators in the separation interspace 7 in case of need, while a second belt 23 is positioned at the base of the display structure 2.

According to a construction variant of the invention, not represented herein, there is a third conveyor belt arranged at the base of the separation interspace 7. Advantageously, the third conveyor belt makes it possible both to increase the overall transportation capacity of the system and to retrieve any products that may have fallen from the collection unit 18 during the collection operation. Preferably, the shelving system 4 and the display structure 2 are integrated in storage modules 12a, 12b, 12c, 12d that can be positioned side by side and connected in succession in such a way as to form a single modular system 17. Each module comprises a display structure 2, which is provided with shelves/display stands 3 accessible from one side of the display structure 2 itself, and a corresponding shelving system 4a, 4b, 4c, 4d, associated with the display structure 2 on the opposite side with respect to the shelves/display stands 3.

Preferably, the module also comprises means for connection to the adjacent modules, not represented herein, that ensure the reciprocal alignment of the display structures 2 and the shelving systems 4a, 4b, 4c, 4d, indicated as a whole by 4, as well as means for supporting the guide means 13 of the collection unit 18, not represented, either.

Preferably, there are two types of module: a rectilinear module, several variants 12a, 12b, 12c and 12d of which are illustrated by way of example in Figures from 3 to 6b, and a curvilinear module. In particular, for example, the module 12a illustrated in Figure 3 comprises also a delivery point 5a.

The curvilinear modules are schematically illustrated in Figure 1 , where they are all indicated by 12e for the sake of simplicity.

The above mentioned curvilinear modules 12e advantageously allow the continuity of the storage system to be maintained at the corners of the room, but also to obtain special configurations of the selling space 1 , for example by means of recessed sections R that may delimit different areas of the space itself.

Clearly, the proper combination of the above mentioned types of rectilinear module 12a, 12b, 12c, 12d and curvilinear module 12e makes it possible to obtain modular systems 17 of any shape.

Therefore, the modules and the modular system 17 described above make it possible to create a storage system suitable for a selling space 1 having any shape, and thus to achieve one of the objects of the invention. In particular, to advantage, the adaptability of the modular system 17 of the invention allows it to be applied also in places with limited space, like, for example, the points of sale present in supermarkets.

Furthermore, the continuity of the above mentioned modular system 17 can be maintained also in proximity of doors and windows, by providing suitable modules with through openings that ensure that they can be accessed and opened.

Clearly, the figures from 3 to 6b illustrate only a few of the several construction variants of the modules that, according to the invention, may be carried out in further shapes and sizes to advantageously allow more combinations to be created. Preferably, according to the invention, the display structure 2 of each module 12a, 12b, 12c, 12d is movably connected to the corresponding shelving system 4a, 4b, 4c, 4d via connection means that allow the operator to move the display structure 2 to access the shelving system. The above mentioned connection means are preferably hinge elements that allow the display structure 2 to be opened like the door of a wardrobe, as

shown in Figures 4a and 4b, which show the same module, indicated by 12b, with part of the display structure 2 respectively open and closed. In the construction variant 12d, shown open and closed respectively in Figures 6a and 6b, the connection means are sliding guide elements that allow the display structure 2 to travel towards the outside.

It is evident that the display structure 2 can be opened through connection means of any other known type, in addition to those described above. Advantageously, the above mentioned possibility of access allows the seller to collect the stocked products also in case of malfunction of the handling unit 6 resulting, for example, from a power failure.

Preferably but not necessarily, the selling space 1 of the invention is also provided with consultation/data entry terminals 5, accessible to a user from the inside of the selling space 1 , operatively connected to the handling unit 6. The consultation/data entry terminals 5 allow the customer to request, for example via a graphic interface, a product stored in the shelving system 4, which is automatically collected by the handling unit 6 and deposited on a delivery point 5b specifically provided for use by customers. The above mentioned consultation/data entry terminals 5 achieve the object to allow the customers to collect a product directly, with no need to request it to the seller and therefore with no need to wait their turn.

In addition thereto, the consultation/data entry terminals 5 can also be arranged so as to allow the customers to carry out other operations like, for example, pay for the products and/or book them and thus advantageously avoid waiting at the cash desk. Preferably, there are also dispenser units 8 communicating with the outside of the selling space 1 and fed by the handling unit 6, through which the customers can order products and receive them even after the shop 9 or the sales point has closed. The above mentioned distributor units 8 preferably comprise an enquiry terminal connected to an electronic data base containing information on the products available at the selling space 1 in order to advantageously help the customers in their choice.

Said data base may be located inside the selling space 1 and also in a remote place, in which case its connection with the enquiry terminal can be obtained through the Internet, or through a private network or any other known method.

Obviously, even the consultation/data entry terminals 5 can be connected to the data base like the enquiry terminals, obtaining analogous advantages.

Furthermore, the enquiry terminal may preferably be operatively connected to remote control means at the disposal of a seller who may also not be present in the shop 9.

The remote control mentioned above is particularly advantageous for pharmacies, considering that for some pharmaceutical products a doctor's prescription is required.

In this case, in fact, the enquiry terminal described above allows the customer to transmit a medical prescription or analogous documentation via a data transmission system to a remote pharmacist, who examines it and if it is in order authorizes the dispensing of the product via the control means.

Furthermore, advantageously, the IT connection allows the remote seller to manage more than one selling space at the same time. Still advantageously, the IT connection allows an authorized operator to remotely monitor the availability of products in the selling space and, if necessary, replenish the stocks.

For the reasons explained above, it is clear that the invention achieves all the set objects. In particular, the arrangement of the shelving system along the perimeter of the selling space makes it possible to exploit the available space more effectively compared to the storage systems of known type, obtaining a larger stocking volume.

The arrangement described above also eliminates the need to create an apposite space to be used as a depot in the selling space.

Furthermore, the modular system of the invention can be adapted to selling spaces having any shape and configuration.

Again, the delivery points arranged behind the counter make it possible to avoid excessive stress for the operator and to reduce the time required for collecting the stored products.

Finally, the presence of terminals at the disposal of the customers allows them to collect a stored product directly, without the aid of the seller, if necessary also after the shop has closed.

On implementation, the selling space, the shop, the storage module and the modular system that are the subjects of the invention may undergo changes

that, though not illustrated or described herein, shall nonetheless be covered by the present patent, provided that they come within the scope of the claims that are expressed below.

Where technical features mentioned in any claim are followed by reference signs, those reference sings have been included for the sole purpose of increasing the intelligibility of the claims and accordingly such reference signs do not have any limiting effect on the interpretation of each element identified by way of example by such reference signs.