PATIENT ACCESS

TECHNICAL FIELD

[001] The present disclosure generally relates to the field of mobile application platform. More particularly, the present disclosure relates to a system and method for providing medical care through instant patient access.

BACKGROUND

[002] The clinical encounter between a patient and the physician may include a few components such as vital signs, patient history, physical examination, laboratory tests, and ancillary studies. The patient history and physical examination may be regarded as clinician- intensive components of the clinical encounter, based on a requirement for the clinician to acquire the information in the examination room.

[003] By contrast, laboratory tests and ancillary studies may be regarded as non-clinician- intensive components, collected and reimbursed outside of the examination room. Differences in the importance of clinician-intensive versus non- clinician-intensive activities in (most) patients with different diagnoses might be considered in rational allocation of time and resources for scheduling, reimbursement, and general planning for optimal care.

[004] Clinical encounters for the diagnosis and management of for example rheumatoid arthritis involves greater importance of information from a patient history and physical examination than for many other diseases, in which vital signs, laboratory tests, and ancillary studies are more important for diagnosis and management. The patient history and physical examination may be regarded as clinician-intensive components of a patient encounter, based on a requirement that the clinician acquire the information in the examination room, in contrast to non- clinician-intensive laboratory tests and ancillary studies collected outside of the examination room.

[005] In the light of the aforementioned discussion, there exists a need for a system and a method for providing medical care through instant patient access.

BRIEF SUMMARY

[006] The following presents a simplified summary of the disclosure in order to provide a basic understanding to the reader. This summary is not an extensive overview of the disclosure and it does not identify key/critical elements of the invention or delineate the scope of the invention. Its sole purpose is to present some concepts disclosed herein in a simplified form as a prelude to the more detailed description that is presented later.

[007] According to an exemplary aspect, a system and method for providing medical care through instant patient access, the system includes a medical care mobile application platform configured to allow doctors, medical shops, and diagnostic centers for providing respective services to the patient through a network, a patient's desk is configured to allow them into the medical care service network for providing the respective services, a doctor's desk is configured to allow the doctors into the medical care service network for providing the respective services, a pharmacy's desk is configured to allow the pharmacy's representatives into the medical care service network for providing respective services to the patients, a diagnostic center's desk is configured to allow the diagnostic center's representatives into the medical care service network for providing respective services to the patient, a registration desk is configured to provide the registration forms to at least one of: patients, doctors, medical shops, and diagnostic center for collecting the qualified information respectively, a signing desk is configured to allow the registered user to login the medical care mobile platform through at least one of: email id, a user and an interconnect desk configured to provide a communication link between the doctor and patient. BRIEF DESCRIPTION OF DRAWINGS

[008] Other objects and advantages of the present invention will become apparent to those skilled in the art upon reading the following detailed description of the preferred embodiments, in conjunction with the accompanying drawings, wherein like reference numerals have been used to designate like elements, and wherein:

[009] FIG. 1 is a block diagram depicting a system and method for providing medical care through instant patient access, according to an exemplary embodiment of the present disclosure.

[010] FIG. 2 is a block diagram depicting a medical care mobile application platform, according to an exemplary embodiment of the present disclosure.

[011] FIG. 3 is a block diagram depicting sub modules of patient's desk 204, according to an exemplary embodiment of the present disclosure.

[012] FIG. 4 is a block diagram depicting sub modules of doctor's desk 206, according to an exemplary embodiment of the present disclosure.

[013] FIG. 5 is a block diagram depicting sub modules of pharmacy's desk 208, according to an exemplary embodiment of the present disclosure.

[014] FIG. 6 is a block diagram depicting sub modules of diagnostic center's desk 210, according to an exemplary embodiment of the present disclosure.

[015] FIG. 7 is a flow diagram depicting a method of using the medical care mobile application by a patient, according to an exemplary embodiment of the present disclosure. [016] FIG. 8 is a flow diagram depicting a method of using the medical care mobile application by a doctor, according to an exemplary embodiment of the present disclosure.

[017] FIG. 9 is a flow diagram depicting a method of using the medical care mobile application by a medical shop, according to an exemplary embodiment of the present disclosure.

[018] FIG. 10 is a flow diagram depicting a method of processing a communication link between the patient and the medical shop using the medical care mobile application, according to an exemplary embodiment of the present disclosure.

[019] FIG. 11 is a flow diagram depicting a method of using the medical care mobile application by a diagnostic center and a method of referring the diagnostic center by a doctor, according to an exemplary embodiment of the present disclosure.

DETAILED DESCRIPTION

[020] It is to be understood that the present disclosure is not limited in its application to the details of construction and the arrangement of components set forth in the following description or illustrated in the drawings. The present disclosure is capable of other embodiments and of being practiced or of being carried out in various ways. Also, it is to be understood that the phraseology and terminology used herein is for the purpose of description and should not be regarded as limiting.

[021] The use of "including", "comprising" or "having" and variations thereof herein is meant to encompass the items listed thereafter and equivalents thereof as well as additional items. The terms "a" and "an" herein do not denote a limitation of quantity, but rather denote the presence of at least one of the referenced item. Further, the use of terms "first", "second", and "third", and the like, herein do not denote any order, quantity, or importance, but rather are used to distinguish one element from another. [022] According to a non-limiting exemplary embodiment of the present disclosure is a system and method for providing medical care through instant patient access.

[023] The following detailed description is of the best currently contemplated modes of carrying out exemplary embodiments of the disclosure. The description is not to be taken in a limiting sense, but is made merely for the purpose of illustrating the general principles of the disclosure, since the scope of the disclosure is best defined by the appended claims.

[024] Broadly, an embodiment of the present disclosure provides a mobile application platform that allows physicians to access their patient census so that they can keep a track of their patients during rounds, all on a mobile device via a mobile application. The application also allows physicians to keep track of their schedules, text one another, and allow cross coverage between multiple groups. The platform allows for seamless patient hand off between the medical care providers thus enhancing the safety of the patient.

[025] The platform of the present disclosure includes a mobile application designed to perform various functions on a mobile device. It can be any mobile device capable of running the application. Examples of such devices include smartphones, tablets, laptops and the like without limiting the scope of the disclosure. The platform of the present disclosure further includes a database for storing information about the patients, information related to the physicians, and the like. The database can reside on a computer system, such as a server, and can be accessed via various information communication protocols, such as the internet, a wireless network, or the like. Typically, the information communication protocol will synchronize each of the mobile devices of the platform when information is updated on any of the mobile devices, or on a stationary device (such as a desktop computer or the like) that has an access to the database.

[026] Referring to FIG. 1 is a block diagram depicting a system and method for providing medical care through instant patient access, according to an exemplary embodiment of the present disclosure. The diagram includes a patient's network device 102, doctor's network device 104, a pharmacy's network device 106 and a diagnostic center's network device 108. These network devices are interconnected through a network 110. The network 110 may include, but not limited to, an ethernet, a local area network (LAN), or a wide area network (WAN), e.g., the internet, or a combination of networks.

[027] The patient's network device 102, the doctor's network device 104, the pharmacy's network device 106 and the diagnostic center's network device 108 may be a mobile computing device as well as a web application too. The mobile computing device as used herein refers to any mobile device with a processor and a memory that can execute instructions. Mobile computing devices include, but are not limited to, portable computers, personal digital assistants, cellular telephones, tablets, and other portable, network-connected devices. These mobile devices such as 102, 104, 106 and 108 are to be included in a wired or wireless interface connected to the network 110.

[028] In some instances, the patient's network device 102, the doctor's network device 104, the pharmacy's network device 106 and the diagnostic centre's network device 108 includes a web browser and a web application that facilitates interfacing with an online medical care product. In some instances, the mobile devices such as 102, 104, 106 and 108 include a medical care mobile application.

[029] FIG. 2 shows a block diagram of a system in which embodiments of the disclosure may be advantageously employed. The system is an interactive system for continuous follow up of the patients to provide medical services, e.g. in order to monitor the patient's requirements for providing requisite services in a quick manner and communicate it with their mobile device. However, the explanation of the disclosure is of course applicable to other system where application software runs in their mobile device.

[030] FIG. 2 as mentioned is a block diagram depicts a medical care mobile application platform, according to an exemplary embodiment of the present disclosure. The diagram comprises of a medical care mobile application platform 202, a patient's desk 204, a doctor's desk 206, a pharmacy's desk 208, a diagnostic centres' desk 210, a registration desk 212, a signing desk 214 and an interconnect desk 216. [031] The medical care mobile application platform 202 may be configured to provide the medical care services to the patient through their application software, which is included in the patient's mobile device. Further the medical care mobile application platform 202 may be interconnected with the patient's desk 204, the doctor's desk 206, the pharmacy's desk 208 and a diagnostic center's desk 210 for providing instant medical care services to the patient. The medical care services may include doctors' appointments, availability of the medicines at the door step, patient's record maintenance, diagnostic center appointments with soft reports attached and updates and the like without limiting the scope of the disclosure.

[032] The patient's desk 204 may be configured to allow the patients for registration, acquire primary treatment, consulting doctors list, nearest pharmacies list for medication, nearest diagnostic center's list for medical tests and the like without limiting the scope of the disclosure.

[033] The doctor's desk 206 may be configured to allow the doctors for registration, providing treatment and schedule the calendar to appointments i.e to upload own or mention the available slots in the generated calendar and the like without limiting the scope of the disclosure. Further the doctor's desk 206 may be allowing the doctors into the service network and in-turn add the doctor's details in the doctors list.

[034] The pharmacy's desk 208 may be configured to allow the pharmacy's representatives into the service network for registration, providing discounts and door delivery services to the patients and the like without limiting the scope of the disclosure.

[035] The diagnostic center's desk 210 may be configured to allow the diagnostic center's representatives into the service network for registration, providing discounts on health check-ups and the like without limiting the scope of the disclosure.

[036] The registration desk 212 may be configured to allow the patients, doctors, pharmacy representatives, diagnostic center representatives and the like and provide the respective registration form such as patient registration form, a doctor's registration form, a pharmacy's registration form, a diagnostic center's registration form and the like without limiting the scope of the disclosure. The patients will be registered with the medical care mobile application by providing multiple data inputs such as name, phone number with a verification pin (like the OTP pin), email, user ID, password and the like without limiting the scope of the disclosure. In case of patient's illness, user can report illness by filling out an initial patient form in the medical care mobile application by providing multiple data inputs such as name, age, location, a photo upload, illness/injury description, symptoms and the like without limiting the scope of the disclosure and the system provides a patient identification code to the registered patient. Each initial patient form has also a generated patient form id (patient form identification code) in the background process. Once patient form id is created for the initial consultation, any next event is also associated with the patient form like the prescription, diagnostic tests and the like without limiting the scope of the disclosure. There might be cases where no patient form id is attached and those might be individuals directly seeking medical shop or diagnostic center and the like without limiting the scope of the disclosure. Each user will have to create a patient identification in patient's desk 204. The patient's desk 204 is configured to allow the users to retrieve the patient history through the provided patient identification in the registration form. Here the user may include the patient, patient's guardian, relative and the like without limiting the scope of the disclosure. Similarly the doctors details, pharmacy details, diagnostic center's details are collected by the registration desk 212 through the provided registration forms respectively.

[037] The signing desk 214 may be configured to allow the registered user to login the medical care mobile application through the email id, user id and the like without limiting the scope of the disclosure.

[038] The interconnect desk 216 may be configured to provide a communication link between the doctor, patient pharmacy and the diagnostic center. Once the communication link is established, the patient's information form used in registration may be submitted to the primary doctor. Here the primary doctor is referred to as a suitable or preferred doctor, who is available at the nearest location of the patient. The interconnect logic 216 may be provided with a required communication link to the patient. Here the required communication may be referred to as a video call, phone call, a chat, email and the like without limiting the scope of the disclosure. The patient is enabled to describe the symptoms for example in an electronic form and also send an image if needed which is a replica of the illness for getting initial diagnosis through the required communication link such as video, phone, a chat, email and the like without limiting the scope of the disclosure.

[039] Referring to FIG. 3 is a block diagram depicting sub modules of patient's desk 204, according to an exemplary embodiment of the present disclosure. The patient's desk 204 comprises a patient registration record logic 302, patient history logic 304, patient treatment logic 306, patient diagnostic center connection logic 308, patient's medical report attachment logic 310, patient pharmacy connect logic 312 and rating providing logic 314.

[040] The patient registration record logic 302 may be configured to collect all registered patients details through the user ID which is created. The patient history logic 304 is used to allow the user for retrieving the patient history at any time with provided patient identification code. The patient treatment logic 306 is used to allow the physician having treated the patient as per the symptoms and condition given. The Patient Diagnostic Center Connection Logic 308 is used to allow the user to have connectivity with the referred diagnostic center for requisites tests as prescribed by the physician. The patient medical report attachment logic 310 may be configured to attach the reports to the patient's records or to the patient's history with respect to the patient id, file name details and the like without limiting the scope of the disclosure. The patient pharmacy connect logic 312 helps the user to have the requisite services from the nearest available pharmacy shop registered in the network which would enable the user to obtain the medicines at the door stop as per the prescription. The rating providing logic 314 may be configured to allow the patients or any of the users to rate their experience with the doctor's services, pharmacy services and diagnostic centers. The provided rating may be reflected to keep up the competition between the services provided by doctors, pharmacies, diagnostic centers and the like without limiting the scope of the disclosure.

[041] Referring to FIG. 4 is a block diagram depicting sub modules of doctor's desk 206, according to an exemplary embodiment of the present disclosure. The doctor's desk 206 comprises of a doctor's registration record logic 402, a prescription providing logic 404, a doctor's time management logic 406, doctor's directory logic 408, a fee deduction providing logic 410, doctor's appointment providing logic 412, doctor's Referral Logic 414 and the doctor's rating collecting logic 416.

[042] The doctor's registration record logic 402 may be configured to collect all registered doctors details with the associated identification code.

[043] The prescription providing logic 404 may be configured to provide the prescription to the patient that comprises of patient's form id, prescription details and the like without limiting the scope of the disclosure.

[044] The doctor's time management logic 406 may be configured to remind each patient's appointment to the doctor, further a doctor's calendar is configured with the scheduled patient's appointments. Each patient may be enabled to click on the empty slot to book an appointment. Once the appointment is booked, the doctor confirms and a notification of the booking confirmation is sent to the patient with the unlocked code. The doctor's calendar is uploaded/ structured in the system by specifying the time of split for each appointment. For example doctor can mention 30 min time split and 30 min of each appointment will be created from the starting time till the end of the day specified by the doctor. Each time slot is recorded in the calendar and it is tied to the doctor and the patient's form. Further the doctors time management logic 406 is configured for each doctor's time slot dynamically/ statically populated, and provided with doctor's id, date, time and the like without limiting the scope of the disclosure.

[045] The doctor's directory logic 408 may be configured to provide a list of doctors based on the patient's location which is filled in the registration information form by the patient.

[046] The fee deduction providing logic 410 may be configured to provide a predetermined discount to the patient or the initially consulted doctor respectively. Once the patient information is pulled out by the doctor, he examines the patient and prescribes the relevant medication for his illness/injury which gets updated in his transaction of information. Finally, the patient gets the soft prescription, brief description of his/her illness or injury and the receipt through the mobile device. Patient also gets a predefined discount by the doctor using the unlocked code if he visits the same consulted doctor or the same hospital/clinic. Doctor can also book an appointment after a few days to ensure his recovery. If the patient goes to a different hospital/clinic, then the predefined discounted money goes to the initial consulted doctor/clinic. Here the patient is slightly compelled to go to the consulted doctor. In the above disclosure, the predefined discount includes 10%, 20% and the like without limiting the scope of the disclosure which is predefined by the doctors, medical shops and the like.

[047] The doctor's appointment providing logic 412 may be configured to allow the patient for booking an appointment with the doctor to understand the root cause and accordingly prescribe medication for the illness/injury. The doctor's appointment providing logic 412 is to allow the initially consulted doctor for booking the appointment with the treatment doctor through the mobile device. If the initially consulted doctor books an appointment, an unlocked code is sent to the patient which is presented to the doctor at the time of his meet up. Then the patient gets a discount of about 10%, 20% and the like on his treatment and the doctor will be able to pull out the information that has been locked. The discount is applicable to the patient, when the initially consulted doctor and the treatment doctor are same.

[048] The doctor's referral logic 414 may be used to help the user with the references on diagnostic center and other services as a reference by the physician.The doctor's rating collecting logic 416 may be configured to allow the patients or any other users to rate their experience with the doctor. The provided rating may be reflected to keep the competition between the doctor's services.

[049] Referring to FIG. 5 is a block diagram depicting sub modules of pharmacy's desk 208, according to an exemplary embodiment of the present disclosure. The pharmacy's desk 208 comprises of a medications order collecting logic 502, a pharmacy services providing logic 504, a medication items logic 506, an amount deduction providing logic 508, and a pharmacy rating collecting logic 510. [050] The medications order collecting logic 502 may be configured to collect the prescriptions which comprises of the patient's form id, order id, order details and the like without limiting the scope of the disclosure. Patient's form id is the background process which attaches to each and every request raised by the patient from the beginning to the end. User views the prescription with the prescription details. Each prescription in the background is tied to the initial consultation's patient form by the patient form id.

[051] The pharmacy services providing logic 504 may be configured to enable the patient to send the soft prescription for procuring medications at the door step. The patient may select the nearest shop and they may be able to deliver at the earliest delivery time slot. The soft prescription may contain prescription details, name, contact number, address and the like without limiting the scope of the disclosure. In case of unavailability, the patient may be able to direct the prescription to a relevant medical shop. If the patient visits the physician again after few days, the doctor may directly update the previous information as a second visit and update his prescription accordingly.

[052] The medication items logic 506 may be configured to provide medication details to the patient which comprises of an order id, item id, item details which may be chosen as per preference, and the like without limiting the scope of the disclosure.

[053] The amount deduction providing logic 508 may be configured to provide a predetermined discount to the prescribed medications.

[054] The pharmacy rating collecting logic 510 may be configured to allow the patients or any user to rate their experience with the services of the pharmacy. The provided rating may be reflected to keep up the competition between the pharmacy services.

[055] Referring to FIG. 6 is a block diagram depicting sub modules of diagnostic center's desk 210, according to an exemplary embodiment of the present disclosure. The diagnostic center's desk 210 comprises diagnostic center services providing logic 602 referral fee providing logic 604 and a diagnostic center rating collecting logic 606. [056] The diagnostic center services providing logic 602 is configured to enable the user to send the soft copy for a need of an appointment for health check-up.

[057] The referral fee providing logic 604 enables the diagnostic center to reward the physician for referring their diagnostic center to the patient by giving the referral fee to the doctor.

[058] The diagnostic center rating collecting logic 606 may be configured to allow the patients or any of the users to rate their experience with the services of the diagnostic center. The provided rating is reflected to keep the competition between the diagnostic centers.

[059] Referring to FIG. 7 is a flow diagram depicting a method of using the medical care mobile application by a patient, according to an exemplary embodiment of the present disclosure. The method starts at step 702, the patient may be enabled to register with the medical care mobile application by the mobile device. The medical care mobile application may be provided with a patient's registration information by filling up a form at step 704 from the patient's mobile device. The patient consults the primary doctor for the initial consultation with the application by providing multiple data inputs such as name, age, symptoms, location, a photo upload, illness/injury description and the like without limiting the scope of the disclosure. Next at step 706, a communication link may be provided between the patient and the nearest initial consultation doctor such as video call, phone call, a chat, an email and the like without limiting the scope of the disclosure. Based on the symptoms described in the form, an immediate assistance may be obtained from the initial consultation doctor at step 708. For additional information, the patient may also send some images to exchange the information through the communication link.

[060] At step 710, an appointment may be scheduled with the treatment doctor by the patient. The appointment confirmation details with the unlocked code may be obtained at step 712 then at step 714, the patient can mark any of the ailment history as private and it may be hidden from the access to the treatment doctor. This provision has been granted to respect the privacy of the patient. There is a scope for disclosing the private information later as the patient will anyways meet the treatment doctor subsequently.

[061] If the patient shows up to the doctor as in step 716 then the patient may be consulting the treatment doctor for treatment at step 718. If the initial consulted doctor and the treatment doctor turn out to be the same as a first case of step 718, then the medical care mobile application may be presented with the unlocked code or discount code to the patient at step 720. This could be followed by a complete treatment along with a discount provided as in step 722.

[062] This follows with a provision of soft prescription as in step 728 and then the patient may visit the nearest medical shop with the prescription or it may be transmitted at step 730, subsequently the medicines are home delivered as in step 732.

[063] If the initial consulted doctor and the treatment doctor are different as a second case of step 718, then the medical care mobile application may present the unlocked code to the doctor as in 724 hence the treatment is completed without a discount to the patient as in step 726.

[064] Further the patient may visit the nearest medical shop with the prescription as in step 728 or it may be transmitted at step 730, subsequently the medicines are home delivered as in step 732.

[065] If the patient does not show up as a second case of step 716 and consults a doctor out of those registered in the network 734 then the patient cannot avail the service as in step 736.

[066] In case of cancellation of the appointment 738 the same is notified to the treatment doctor as in step 740 and the process goes to step 710 from where the entire cycle restarts.

[067] In case of a change in the appointment time 742 or a delay 744 the same is notified to the treatment doctor as in step 746 and if he agrees as a first case of step 748 for the same then the process reverts to step 716 from where the entire cycle starts. In case of a disagreement as a second case of step 748 over change in the appointment time 742 or a delay 744 then the process goes to step 710 from where the entire cycle restarts.

[068] Referring to FIG. 8 is a flow diagram depicting a method of using the medical care mobile application by a doctor, according to an exemplary embodiment of the present disclosure. The method starts at step 802, the doctor may be enabled to register with the medical care mobile application in the mobile device. The doctor may enrol with the required qualification details, which meets certain conditions at step 804. The doctor's enrolment may be verified by a certain qualified agency and can be granted an approval accordingly at step 806. At step 808, the patient may be enabled to have an initial treatment process through the primary consulted doctor. At step 810, an appointment may be scheduled with the doctor.

[069] If patient shows up to the doctor available in the network as in the first case of step 812 then at step 814, the medical care mobile application may be enabled to check the initial treatment doctor's details with the treatment doctor. If the initial consulted doctor and the treatment doctor turn out to be the same as a first case of step 814, then through the unlocked code provided by the application the initial treatment details as well as the patient's history (excluding the private information) may be deciphered as in step 816 .This could be followed by a complete treatment 818 along with a discount 820.

[070] Further the doctor prescribes him the medication with soft prescription and may transmit it to the patient as a message along with a receipt attached as in step 828. The doctor will let him know about the patient's next appointment to check his recovery and the appointment is booked through the medical care mobile application at step 830.

[071] If the initial consulted doctor and the treatment doctor are not the same as a second case of step 814 then through the unlocked code provided by the application the initial treatment details as well as the patient's history (excluding the private information) may be deciphered as in step 822. This could be followed by a complete treatment 824 without a discount as this amount would go to the initial consulted doctor as in step 826. [072] Further the doctor prescribes him the medication with soft prescription and may transmit it to the patient as a message along with a receipt attached as in step 828. The doctor will let him know about the patient's next appointment to check his recovery and book his appointment through that medical care mobile application at step 830.

[073] If the patient does not show up to the doctor in the network as in the second case of step 812 and consults a doctor out of those registered in the network 832 then the patient cannot avail the service as in step 834.

[074] In case of a change in the appointment time 836 or a delay 838 the same is notified to the treatment doctor as in step 840 and if he agrees as a first case of step 842 for the same then the process reverts to step 812 from where the entire cycle starts. In case of a disagreement as a second case of step 842 over change in the appointment time 836 or a delay 838 then the process goes to step 810 from where the entire cycle restarts.

[075] Referring to FIG. 9 is a flow diagram depicting a method of using the medical care mobile application by a medical shop, according to an exemplary embodiment of the present disclosure. The medical shop owner may be enabled to register the medical care mobile application in their mobile device at step 902, then the medical shop owner may fill the registration form with requested inputs such as name, location, time of delivery options and the like without limiting the scope of the disclosure at step 904. The medical shop details may be verified by the mobile application for providing services to the patient at step 906. After receiving the approval for registration of the medical shop, then the medical shop owner gets the patient prescription at step 908.

[076] The medical shop owner may provide the information of medicines which are prescribed in the prescription received from the patient; here the information of medicines may include available medicines, unavailable medicines in the medical shop and the like without limiting the scope of the disclosure, at step 910. [077] If the patient agrees to available medicines as in step 912, the medical shop may deliver the medicines with the predefined discount to the patient at step 914, and with the payment which is incorporated in the medical care mobile application at step 916 a further the notification may be sent to the patient at step 918.

[078] If the prescribed medicines are unavailable in the medical shop, then a notification is sent to the patient by the medical shop at step 920. Then the patient may choose the nearest available medical store at step 922, then the process may be repeated from the step 908.

[079] Referring to FIG. 10 is a flow diagram depicting a method of process a communication link between the patient and the medical shop using the medical care mobile application, according to an exemplary embodiment of the present disclosure. The method starts at step 1002, the patient may choose a nearest medical shop by the medical care mobile application. Then the person in the pharmacy chooses the medications from the prescription and specifies the time slot to the patient at step 1004. After receiving the approval to the medical shop by the medical care mobile application, the medical shop owner gets the patient prescription at step 1006.

[080] The medical shop owner may provide the information about the medicines which are prescribed in the patient's prescription; here the information of medicines may include available medicines, unavailable medicines in his medical shop and the like without limiting the scope of the disclosure, at step 1008.

[081] If the patient may agree to partly available medicines at step 1010, the medical shop may deliver the medicines with the predefined discount to the patient at step 1012, and with the payment by the patient online which is incorporated in the medical care mobile application at step 1014 further the notification may be sent to the patient at stepl016.

[082] If the prescribed medicines are unavailable in the medical shop, then the notification is sent to the patient by the medical shop at step 1018. Then the patient may choose nearest medical store at step 1020, and then the process may repeat from the step 1006 onwards. [083] Referring to FIG. 11 is a flow diagram depicting a method of using the medical care mobile application by a diagnostic center, according to an exemplary embodiment of the present disclosure. The method starts at step 1102, wherein the doctor fills up the diagnostic tests in the form provided. At step 1104, the doctor refers to a diagnostic center. The user chooses a referred /nearest/sui table diagnostic center at step 1106. The user fills in the diagnosis form with the test form comprising of the prescribed tests attached at step 1108. Subsequently an appointment is booked by the user with the specified date for the tests and submits the form upon completion at step 1110.

[084] In Step 1112 the diagnostic center may be enabled to register with the medical care mobile application in the mobile device. The diagnostic center may enrol with all the requisite details for verification at step 1114. The enrolment of the diagnostic center may be verified by a certain qualified agency as in 1116 and can be granted an approval accordingly and subsequent to approval may start accepting the forms from the user as in step 1118.

[085] The user sends the form for diagnosis 1118 which the diagnostic center views and lists out the appointment time slots for a specified date or a future date in case of unavailability as in step 1120.

[086] In case the user disagrees for the time slot of the specified or future date as a second case of step 1122 then the form is sent with a different date or with the request to change the diagnostic center itself as in step 1124 and the process continues from the step 1118.

[087] In case the user selects and agrees for the time slot of the specified or future date as a first case of step 1122 then an appointment confirmation along with the details are sent to the user with the confirmation code as in step 1126.

[088] Subsequently if the user shows up at the diagnostic center registered with the network as a first case of step 1128 then the confirmation code sent to the user through the mobile application is presented at the diagnostic center as in step 1130. Then the diagnostic center opens the user's record through the confirmation code as in step 1132 the diagnosis form is reviewed and the user's tests are completed as in step 1134.

[089] Upon the completion of the tests the diagnostic center generates a test report and test reports are attached as a soft copy as in step 1136. This exempts the patient from carrying a hard copy to the doctor and it can be shared directly in the system by the doctor's appointment unlocked code as in step 1138.

[090] In case the user shows up at the diagnostic center not registered with the network as a second case of the step 1128 then a notification is sent to the user to attach the reports in the system as in step 1140 and then the diagnostic center is contacted to add itself in the network as in step 1142.

[091] In case of a delay as in step 1144, change of appointment as in step 1146 and in case of cancellation as in step 1148 then in all the above cases a notification 1150 is sent to the diagnostic center and if the center agrees as a first case of step 1152 then the process goes to step 1128 from where the entire cycle restarts and upon disagreement as a second case of step 1152 the process goes to step 1110 from where the entire cycle restarts. In case of cancellation as in step 1148 the notification need not be made and straight away an appointment can be booked as in step 1110.

[092] In case the reported diagnostic and the referred diagnostic center turn out to be the same as a first case of the step 1154 then the patient's reports are attached in the system as a first case of step 1156 then the doctor reviews the reports and the treatment is provided based on the results as in step 1158. As a second case of step 1156 in case the patient's reports are not attached to the system then the doctor checks the manual reports and marks the reports in the system as a same diagnostic center as in step 1166.

[093] The doctor's referral is attached as a part of the claims section as in step 1160 who then extracts a report for a certain period and claims the referral fees as in 1162. Once claimed by the doctor the diagnostic center marks it as claimed as in step 1164. [094] In case the reported diagnostic and the referred diagnostic center turn out to be different as a second case of the step 1154 then the patient's reports are attached in the system as a first case of step 1168 and the doctor reviews the reports and provides the treatment based on the results as in step 1170. As a second case of step 1168 in case the patient's reports are not attached to the system then the doctor checks the manual reports in the system as a different diagnostic center as in step 1172.

[095] Both the steps 1166 and 1172 in turn move to step 1174 where once marked the patient gets a notification to attach the reports to maintain a proper history.

[096] The doctor also sends a notification to the diagnostic center to attach the reports and inform not to break the process as in step 1176.

[097] Finally once attached the system will have the reports listed under the doctor's claims as in step 1178.

[098] The present disclosure has been described in terms of certain preferred embodiments and illustrations thereof, other embodiments and modifications to preferred embodiments may be possible that are within the principles and spirit of the invention. The above descriptions and figures are therefore to be regarded as illustrative and not restrictive.

[099] Thus the scope of the present disclosure is defined by the appended claims and includes both combinations and sub combinations of the various features described herein above as well as variations and modifications thereof, which would occur to persons skilled in the art upon reading the foregoing description.