Title:
SYSTEMS AND METHODS FOR TECHNICAL SUPPORT OF CONTINUOUS ANALYTE MONITORING AND SENSOR SYSTEMS
Document Type and Number:
WIPO Patent Application WO/2018/089375
Kind Code:
A8
Abstract:
Disclosed are systems and methods for providing automated or semi-automated technical support for patients using medical devices, such as continuous glucose monitoring systems. Disclosed embodiments of automated tech support system include collection and storage of copies of streams of medical device data on multiple servers, analysis and comparison of data streams, remote tech support initiation and usage of the automated tech support system for providing improved products and services by storing and analyzing historical tech support data.
Inventors:
PAL ANDREW (US)
BOWMAN LEIF (US)
COHEN ERIC (US)
DATTARAY BASAB (US)
DAY EDWARD (US)
KAMATH APURV (US)
MAHALINGAM AARTHI (US)
MINOR DANA (US)
MOSS SCOTT (US)
PURI NEIL (US)
REIHMAN ELI (US)
WOODS CONRAD (US)
BERG LAURIE (US)
VALDES JORGE (US)
BOWMAN LEIF (US)
COHEN ERIC (US)
DATTARAY BASAB (US)
DAY EDWARD (US)
KAMATH APURV (US)
MAHALINGAM AARTHI (US)
MINOR DANA (US)
MOSS SCOTT (US)
PURI NEIL (US)
REIHMAN ELI (US)
WOODS CONRAD (US)
BERG LAURIE (US)
VALDES JORGE (US)
Application Number:
PCT/US2017/060440
Publication Date:
July 19, 2018
Filing Date:
November 07, 2017
Export Citation:
Assignee:
DEXCOM INC (US)
International Classes:
G01N33/48
Attorney, Agent or Firm:
DELANEY, Karoline (US)
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