Title:
TELEPHONE-BASED COMMERCE SYSTEM AND METHOD
Document Type and Number:
WIPO Patent Application WO2008013657
Kind Code:
A9
Abstract:
A speech application implements a telephone-based commerce system and method which complements a core payment processing business and influences banks and other key partners to conduct such electronic business and commerce. The speech application includes a speech driven telephone interface for consumer shopping and order placement of commodity items; a consumer registration interface and secure process that ties in a credit card, debit card, or bank account; and a build-your-own-voice-store web application which includes a voice user interface with interactive voice response tailoring each voice store within the speech framework of the present invention and an inventory database. Multi-currency services, permitting pricing or payment in any chosen currency, as well as multiple spoken language processing of voice inputs are supported for performing voice commerce over telephones.
Inventors:
BECK PHILIP D (US)
Application Number:
PCT/US2007/015306
Publication Date:
May 29, 2008
Filing Date:
June 27, 2007
Export Citation:
Assignee:
PLANET PAYMENT INC (US)
BECK PHILIP D (US)
BECK PHILIP D (US)
International Classes:
G10L15/28; G10L15/00
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