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Patent Searching and Data


Title:
UNIVERSAL TRACKING SYSTEM FOR VENDOR- CUSTOMER COMMUNICATION
Document Type and Number:
WIPO Patent Application WO/2018/073843
Kind Code:
A3
Abstract:
Disclosed is a universal tracking system for business-customer communication that provides a current status of a plurality of subjects (jobs) to the customers and businesss at any point of time on their cellular devices wherein the subject is tracked based on a plurality of predefined states (lifecycle), locations and pictures being posted on the subject in a chronological order. The universal tracking system facilitates a single dashboard to the customers that lists all the subjects they are dealing with multiple businesses in a single native application wherein communication between businesses and customers in the context of the subjects is tracked through the system. The universal tracking system allows accessing completed subjects and communication that happened during the subject execution to be referred in future. The universal tracking system facilitates creation of groups that involve multiple customers which can be handled with minimal effort through a single communication channel.

Inventors:
LYSETTI, Sreenivas (49 Tappet Dr, Brampton On L6P 3X8 Canad, Brampton L6P 3X8, L6P 3X8, CA)
KARANDIKAR, Kaustubh (Sr.No. 140 / 2, Orange Life 1st Floor, Opp. Datta Mandir, Pashan-sus Road, Pashan, Pune 1, 411021, IN)
Application Number:
IN2017/050486
Publication Date:
August 09, 2018
Filing Date:
October 20, 2017
Export Citation:
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Assignee:
PRORIGO SOFTWARE PVT. LTD. (Sr.No. 140 / 2, Orange Life 1st Floor, Opp. Datta Mandir, Pashan-sus Road, Pashan, Pune 1, 411021, IN)
PRORIGO SOFTWARE CANADA LTD. (49 Tappet Dr, Brampton On L6P 3X8 Canad, Brampton L6P 3X8, L6P 3X8, CA)
International Classes:
H04L12/66; H04M3/00; H04W4/02; H04W4/20
Foreign References:
US20160135020A12016-05-12
US20110179134A12011-07-21
US20050021354A12005-01-27
US20100158236A12010-06-24
US20100150139A12010-06-17
Attorney, Agent or Firm:
BHAGWAT, Gauri (Witskeeper Incorporation, B-1Bhagyaprakalpa Hsg Soc.,,Behind Matruchaya Dairy, 129 Shukrawar Peth, Mandai, Pune 2, 411002, IN)
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