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Patent Searching and Data


Title:
ELECTRONIC DEVICE, AND IMAGE FORMING APPARATUS
Document Type and Number:
Japanese Patent JP2013046126
Kind Code:
A
Abstract:

To forward image data of an error screen from an image forming apparatus to a support center in a short time.

When an image forming apparatus 1 detects a predetermined error, a display device 11a displays an error screen. An error screen transmission unit 36 then extracts a partial image that is a part of the error screen displayed on the display device 11a and changes depending on the details of an error, and transmits the extracted image data of the partial image to a support center using a communication device 21.


Inventors:
KAWAKAMI TOMOJI
Application Number:
JP2011181193A
Publication Date:
March 04, 2013
Filing Date:
August 23, 2011
Export Citation:
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Assignee:
KYOCERA DOCUMENT SOLUTIONS INC
International Classes:
H04N1/00; B41J29/38; B41J29/42; G06F3/12
Attorney, Agent or Firm:
青木 修