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Patent Searching and Data


Title:
INFORMATION PROCESSING DEVICE, INFORMATION PROCESSING METHOD, AND USER ASSISTANCE SYSTEM
Document Type and Number:
WIPO Patent Application WO/2022/162725
Kind Code:
A1
Abstract:
The present invention further improves usefulness to a user. Provided is a passenger assistance server 30a (information processing device) comprising: a boarding information database 301 in which portable terminal identification information that specifies a portable terminal 20a and train identification information that specifies at least a train that a user holding the portable terminal 20a has boarded are associated, the passenger information database 301 storing boarding information, which is information indicating the boarding history of the user; and a forgotten object inquiry unit 30 that, when forgotten object information indicating the features of a forgotten object and portable terminal identification information for the portable terminal 20a itself are received from the portable terminal 20a as notification information about a forgotten object on a train, refers to the boarding information database 301, acquires the train identification information associated with the received portable terminal identification information, and notifies a forgotten object management system 40 about the presence of a forgotten object corresponding to the received forgotten object information, on the basis of the acquired train identification information and the received forgotten object information.

Inventors:
KAWAMATA MASAKAZU (JP)
Application Number:
PCT/JP2021/002594
Publication Date:
August 04, 2022
Filing Date:
January 26, 2021
Export Citation:
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Assignee:
MITSUBISHI ELECTRIC CORP (JP)
International Classes:
G06Q50/30
Foreign References:
JP2005301501A2005-10-27
JP2007094895A2007-04-12
JP2013200699A2013-10-03
JP2016051274A2016-04-11
Attorney, Agent or Firm:
MURAKAMI, Kanako et al. (JP)
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